Description
Located in the heart of Bilbao, between the Guggenheim Museum and the Old Town, this hotel offers easy access to the city's top attractions via the Calatrava pedestrian bridge. Fully renovated in 2017, it features 67 rooms across nine floors, with eight different room types available. Each room is spacious and includes modern amenities such as a private bathroom with a shower and a Smart TV. Gues… more
Gap period enforced between guest stays - 24 hours Shield between guests and staff in main contact areas Contactless check-out is available Property confirms they are implementing guest safety measures Social distancing measures are in place Individually-wrapped food options are available Staff temperature checks are conducted regularly Property is cleaned with disinfectant Guests are provided with free hand sanitizer Property confirms they are implementing enhanced cleaning measures Staff wears personal protective equipment Property follows regional sanitization guidelines Safe Tourism Certified (Spain) Masks are available to guests Individually-wrapped food options are available for breakfast Bed sheets and towels are washed at a temperature of at least 60°C/140°F Essential workers only - NO Protective clothing is available to guests Contactless check-in is available No cribs (infant beds) available No rollaway/extra beds available Parking height restrictions apply Commonly-touched surfaces are cleaned with disinfectant
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- Computer room
- Shops in hotel
- TV lounge
- Parking
- Covered parking
- Nearby parking
- Parking
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Bike rental
- Breakfast in bed
- Café
- Conference centre
- Fan
- Fax/photocopier
- Hair dryer
- Ironing equipment
- Library
- Luggage storage
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Public bathroom
- Reading room
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Terrace
- Vending machines
- Wake-up call service
- Wedding service
- Children
- Cot
- High chair
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Indoor bar
- Snack bar
- Restaurants
- All inclusive
- Breakfast buffet
- High chairs
- Menu for diabetics (on request)
- À la carte restaurant
- Gym and SPA
- Gym
- Sauna
- Activities
- Bike rental
- Accessibility
- Accessible floor to reception
- Cabin with handrail
- Handrails on the ramp
- Hotel entrance with ramp
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
#{ registryNumber }
National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 837 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Bilbao
Showing 4 featured reviews out of 837 TripAdvisor reviews
L
Lighthousetaichi
Burnley, United Kingdom
27/05/2025
“Ideal location for visiting Bilbao”
This is great location for exploring Bilbao. We booked directly with the hotel. The reception team are fantastic and provide a 5 star service. House keeping is excellent - the cleanliness of the rooms and hotel was a high standard. We booked two rooms - a double superior with balcony and a double f… more
W
W9121JXjohns
Greater Manchester, United Kingdom
27/05/2025
“Great Stay”
Great location and nice facilities. The rooms with balcony are very nice. The internal room are more fucntional but still fine. Lovely breakfast. The reception staff are absolutely first class - could not be more helpful especially the Lady hotel manager
M
marcolet
Ireland
26/04/2026
“Great location”
Delighted with our choice of hotel. Lovely location - opposite the Zubizuri pedestrian bridge. Nice walk along the river to the old town- about 1 kilometre. Across the bridge were also some nice bars/ restaurants. Tram nearby- so easy to get to bus station. Bus stop for airport not too far. W… more
C
Chris S
10/10/2025
“Good Hotel, Great Location”
Good hotel in a great location, ten minutes walk from the Old Town, but with great transport links via Tram over the Zubizurri bridge.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 74 reviews
Service: 9
Cleanliness: 9
Room: 8
Facilities: 8
Location: 9
Breakfast: 8
Quality/Price: 8
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