Description
Facilities: The friendly staff at the reception desk are happy to answer any questions. Amenities at the hotel include a baggage storage service. Wireless internet access allows guests to surf the internet and catch up on email. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Additional facilities include a library. Gues… more
Location: Located in the heart of the new business, leisure, and cultural centre of the city, this luxury hotel lies on the banks of the Nervion River and is surrounded by the emblematic Guggenheim Museum, the new Euskalduna Conference and Concert Hall, and the Museum of Fine Arts in the Doña Casilda Park. In a vibrant city full of surprises, guests are within easy reach of fabulous dining, nightlife, and culture.
Meals: Various dining options are available, including a restaurant, a café and a bar. Catering options include half board and full board. A delicious breakfast provides energy for the rest of the day.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Laundry Service
- Lift
- Reception
- Reception
- Parking
- Nearby parking
- Pets
- Pets allowed
- Smoking
- Smoking not allowed
- Wi-Fi
- Wi-Fi
- Bars
- Bar
- Snack bar
- Swimming pools
- Outdoor pool
- Services
- Conference centre
- Serviced office
- Accessibility
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 3681 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Bilbao
Showing 4 featured reviews out of 3681 TripAdvisor reviews
M
majka108
15/04/2026
“Great location and service”
We had a great stay at Meliá Hotel in Bilbao, from our initial welcome, to our lovely meals and snacks in the Level breakfast room and lounge. We felt genuinely cared for each day by the entire staff, especially Nekané, and Yolanda. Our room was clean, spacious, and well-equipped. And the location… more
R
Raj U
03/04/2026
“Outstanding Service from Zurine making this the best Hotel in Spain”
Just wanted to mention how amazing this hotel through its great customer service. In particular would like to recognise Zurine who was very helpful in relation to a very specific request. She was so amazing in terms of her empathetic understanding and listening and going out of her way to help! … more
E
Elaine F
30/09/2025
“Fun fab hotel with great staff”
A wonderful hotel. Great location. Great swimming pool and the food is fabulous. The staff were just amazing and helped us enormously. Brigitte and Aitor were so lovely and welcoming and We were very grateful to them both.
W
W1180OO
Ramallah, Palestinian Territories
27/11/2025
“Very good location. Great staff”
A very good and quiet location, close to a park, commercial centre, the river, stadium, and two museums. Rooms are nice but could do better with renovation. Staff are very nice and friendly. Food is great.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 39 reviews
Service: 9
Cleanliness: 9
Room: 9
Facilities: 9
Location: 9
Breakfast: 10
Quality/Price: 9
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