Description
Facilities: The hotel welcomes guests in a 4-storey building with a lift and 92 rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assis… more
Meals: Dining facilities include an à-la-carte restaurant, a breakfast room and a bar. A generous breakfast buffet guarantees a great start to the day. Gluten-free meals and lactose-free food can be prepared on request.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Laundry Service
- Lift
- Reception
- Concierge service
- Multilingual staff
- Reception
- Parking
- Nearby parking
- Pets
- No pets allowed
- Smoking
- Smoking not allowed
- Wi-Fi
- Wi-Fi
- Services
- Conference centre
- Fax/photocopier
- Healthcare centre
- Bars
- Bar
- Accessibility
- Wheelchair access
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
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Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
#{ registryNumber }
National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
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Excellent
Based on 1053 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Bilbao
Showing 5 featured reviews out of 1053 TripAdvisor reviews
G
GustPio
Sao Paulo, SP
29/03/2026
“Excellent hotel, I would stay there again”
Spacious, clean, well-maintained room with a river view. Excellent location, right in front of the Guggenheim, easy access to the city center and the airport. Very helpful and polite staff. Great breakfast, with a wide variety of options and hot dishes available upon request. Parking in the hotel's… more
N
Nifty2015
Hertfordshire, United Kingdom
27/03/2026
“Great hotel, well positioned and super friendly staff”
We stayed for 4 nights in March and cannot fault the hotel. Check in was quick and we were welcomed with a drink which was a nice touch. The hotel is well positioned for sightseeing. We had been upgraded to a room with a river view which was lovely. The room was well soundproofed and the beds s… more
A
athanasiosp629
Brussels, Belgium
24/03/2026
“Very good hotel with excellent staff.”
I had been in Vincci in 2019 for business, the experience was very good and this time I chose to visit Bilbao for a city-break and stay again to the same hotel. The experience was once again excellent. I would like to make a special mention of the kindness and effort of the staff to serve us in the… more
D
DonnaMei1
Worthing, United Kingdom
18/03/2026
“Amazing stay in Bilbao”
The hotel is situated in a great location with good views from the rooms. All staff are do friendly and helpful from the moment you check in at reception. The rooms are large and very clean with friendly housekeeping staff always smiling. The restaurant is very well staffed and the chef is happy… more
O
oneeyecrying
14/03/2026
“Beautiful Stay”
what a nice hotel right in the center of town and on the river front. It is right next to the Guggenheim, which we took time to visit. The Guggenheim unfortunately confirmed all my expectations about Modern "Art" I had hoped for a positive surprise.
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