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About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
Excellent
Based on 1547 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its spacious and comfortable rooms
Showing 5 featured reviews out of 1547 TripAdvisor reviews
M
mfide26
Costa Esmeralda, Mexico
19/11/2025
“Best in town with a beautiful view of the river”
Very nice hotel, with parking and casino. The rooms are spaciuos and confortable and the breakfast is very good with a lot of different food.
M
Monceaufox
01/03/2026
“Overnight”
Staff at reception were helpful and parking easy to access and direct hotel access. Room was nice but over perfumed plus a little dusty and the curtains needed retiring. Restaurant was nice but place mats were left dirty which isn't a good look Food although the same as everywhere in Spain and q… more
S
simoncZ9638VL
21/01/2026
“Good but could have been better”
Glitzy lobby (it is a casino as well as a hotel). Good welcome, with full information about the old town. Excellent room. Dinner overlooking the river. Food up to standard but slapdash service: long wait after ordering, then bread and complimentary appetizers arrive seconds before the starters. Slo… more
C
Climber60119256572
Kuala Lumpur, Malaysia
17/10/2025
“The room is spacious but the floor parquet needs to refurbish. The mattress needs a change. Breakfast is good.”
The mattress needs a change as it is not easy for light sleeper. Floor parquet needs to refurbish. Breakfast is good with nice coffee
L
lesleys515
Bexley, United Kingdom
07/04/2026
“Lovely hotel but…”
…the air conditioning didn’t work in the room. It was so hot we had to open the window where we could hear everyone leaving the Casino in the early hours of the morning. Also room service only operated when the restaurant was open so you couldn’t get food outside this time. Also to access the bar … more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 22 reviews
Service: 9
Cleanliness: 10
Room: 10
Facilities: 10
Location: 8
Breakfast: 5
Quality/Price: 9
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