Description
The Palacio del Carmen Autograph Collection Hotel is located in the historic area of Santiago de Compostela very close to the town center, the Santiago Cathedral, the University and the Plaza Obradoiro. It occupies a building that was once the Oblatas Convent and exudes undeniable elegance. Our Santiago Hotel features tailored services to tend to all your needs ensuring you have a unique experien… more
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Parking
- Smoking
- Smoking not allowed
- Wi-Fi
- Pay-per-use WiFi
- Services
- 24-hour gym
- Banquet and event room
- Car rental
- Conference centre
- Currency exchange
- Garden
- Hair dryer
- Heated pool
- Indoor pool
- Luggage storage
- Meeting room
- Newspapers
- Picnic area
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Terrace
- Trouser press
- Wedding service
- Children
- Babysitting service
- Bars
- Bar
- Snack bar
- Restaurants
- Breakfast buffet
- Menu for diabetics (on request)
- Rooms for events / banquets
- Gym and SPA
- Gym
- Massages
- Activities
- Bike rental
- Accessibility
- Bathroom door greater than 80cm
- Bathroom with bathtub
- Cabin with handrail
- Entertainment rooms, international accessibility signage at the entrance
- Entertainment rooms, toilets in adapted communal areas
- Facilities for people with disabilities
- Free basin depth greater than 60cm
- Ground floor reception
- Handrails on the ramp
- Hotel entrance with ramp
- It has single-flow taps
- It has support bars in the bathroom
- Lift on the ground floor
- Restaurant on the ground floor
- Restaurant table height 75-78cm
- Restaurant with toilets in adapted communal areas
- Toilet access with bars
- Wheelchair access
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Very good
Based on 866 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 866 TripAdvisor reviews
M
marypK8536MS
Denver, Colorado
28/05/2025
“Beautiful property and rooms with phenomenal breakfast”
This was definitely the culmination and reward after 35 days on the Camino de Santiago staying at various albergues and hotels The room was phenomenal with a large tub with enormous shutter windows overlooking the courtyard. Crisp cotton sheets are a big deal to me and in that area the large king … more
P
PlatinumForeverDUS
Shanghai, China
20/12/2025
“Good location with upside potential”
Stayed two nights in Santiago de Compostela and enjoyed the location of the hotel. Breakfast was ok and staff friendly & helpful. Rooms are currently being upgraded (major redecoration works were ongoing during visit) however still got one rather outdated one. Gym and pool unfortunately by far too … more
G
ghle
London, United Kingdom
03/07/2025
“Pleasant quiet hotel need to walk up hill to centre. WiFi issues”
Pleasant enough hotel in a quiet part of town. Nice room stayed here because we could park the car in our road trip so a plus Hotel is 15 minutes walk up a gentle hill to the town. Plus a few more steps to the cathedral. 25 min to non tourist shopping areas. No Uber here and notice in hotel… more
P
pfefmeister
San Francisco, California
26/05/2025
“Liked the Location”
This is a good choice when staying in Santiago. It’s maybe a 10 minute walk to the Cathedral with a location in a quiet - non touristy - street. We used points for our stay and thought it was good value. Room was ok, the person upstairs could be heard walking about into the evening and early mornin… more
J
jorgeeantonio
Aroeira, Portugal
21/08/2025
“A step down”
We spent two nights at the Palacio del Carmen, Autograph Collection, in Santiago de Compostela. It was the third time we stayed at this hotel, and in July 2017 we wrote a detailed review about it. Although we were given an upgrade, this stay was not as good as the previous ones. The hotel feels stu… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 75 reviews
Service: 9
Cleanliness: 9
Room: 9
Facilities: 9
Location: 9
Breakfast: 9
Quality/Price: 9
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