Description
Facilities: The hotel provides a transfer service, 24-hour room service, a laundry service and a hairdresser. Guests arriving by car can park their vehicles in the car park. Other services include a hotel shuttle bus.
Location: This city hotel is centrally located directly on the Paseo de la Castellana and the Plaza de Colón, the original structure of which has been completely preserved. The Palacio Real, the Retiro Park, the Prado and the Gran Via are all nearby. Santo Domingo is the nearest metro station. It takes approximately 10 min to reach the old town on foot or 5 min on public transport.
Meals: Great food and excellent service await guests at the air-conditioned restaurant. Half board can be booked. It is also possible to order breakfast.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Laundry Service
- Entertainment
- Games room
- Parking
- Nearby parking
- Pets
- Pets allowed
- Wi-Fi
- Wi-Fi
- Services
- Fan
- Private pool
- Children
- Cot
- Gym and SPA
- Spa
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 3307 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Madrid
Showing 4 featured reviews out of 3307 TripAdvisor reviews
B
Bethany B
01/06/2026
“The gold standard for luxury”
Absolutely perfect in every way. Staff is warm and welcoming. The breakfast buffet is incredibly, with a large assortment of hot and cold items. Truly a 5 star luxury hotel. Great location in Salamanca makes a good base for visiting top sites in Madrid; also convenient to Atocha train station. Ther… more
2
22masin
New York City, New York
25/05/2026
“Excellent hotel”
Excellent hotel. Nice location. Courteous service. We really enjoyed our stay
F
Felipe P
24/05/2026
“Best Hotel In Madrid”
We travel to Madrid very often and have stayed in many hotels across the city, but Hotel Fénix Gran Meliá is by far the best one we have experienced. The price-quality ratio is excellent, and the overall experience was truly outstanding. The rooms are on another level: elegant, quiet, spacious, an… more
E
Evelyn C
23/05/2026
“Great experience”
My son and I stayed here for two nights and had an amazing experience hosted by their very accommodating staff. Special thanks to Carlos, Israel and Jesse who were exceptionally courteous and polite
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 12 reviews
Service: 9
Cleanliness: 9
Room: 9
Facilities: 9
Location: 10
Breakfast: 9
Quality/Price: 8
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