Description
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a steam room and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).. Featured ameni… more
With a stay at Hospes Puerta de Alcalá, a Member of Design Hotels, you'll be centrally located in Madrid, steps from Puerta de Alcalá and 10 minutes by foot from Gran Via. This luxury hotel is 0.6 mi (1 km) from National Prado Museum and 1.6 mi (2.6 km) from El Retiro Park.. Distances are displayed to the nearest 0.1 mile and kilometer. Puerta de Alcalá - 0.1 km / 0.1 mi Calle de Alcalá - 0.1 km / 0.1 mi Paseo del Prado - 0.3 km / 0.2 mi Plaza de Cibeles - 0.5 km / 0.3 mi Paseo de la Castellana - 0.5 km / 0.3 mi Golden Mile - 0.6 km / 0.4 mi Plaza de Colon - 0.7 km / 0.5 mi Círculo de Bellas Artes - 0.8 km / 0.5 mi Thyssen-Bornemisza National Museum - 0.8 km / 0.5 mi Gran Via - 0.8 km / 0.5 mi El Corte Inglés - 0.9 km / 0.6 mi Plaza de Chueca - 1 km / 0.6 mi National Prado Museum - 1 km / 0.6 mi Royal Botanical Garden - 1 km / 0.6 mi Glass Palace - 1.1 km / 0.7 mi The preferred airport for Hospes Puerta de Alcalá, a Member of Design Hotels is Adolfo Suarez Madrid-Barajas Airport (MAD) - 16.2 km / 10.1 mi . Near National Prado Museum.
Enjoy Spanish cuisine at Malvar, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 7:30 AM to 11:00 AM for a fee..
- Additional services
- Lift
- Reception
- 24-hour reception
- Parking
- Paid parking
- Shuttle transfer
- Airport transfer
- Transfer to train station
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Breakfast in bed
- Luggage storage
- Room service
- Children
- Babysitting service
- Bars
- Indoor bar
- Restaurants
- À la carte restaurant
- Gym and SPA
- Gym
- Jacuzzi
- Massages
- Turkish bath
- Accessibility
- Accessible floor to the adapted room
- Accessible floor to the restaurant
- Bathroom with shower
- Ground floor reception
- It has support bars in the bathroom
- Lift on the ground floor
- Restaurant table height 75-78cm
- Restaurant with toilets in adapted communal areas
- Shower floor at the same level as the bathroom floor
- Unobstructed access to both sides of the bed
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
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- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 1100 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Madrid
Showing 5 featured reviews out of 1100 TripAdvisor reviews
G
grovekirk
Belleville, Canada
24/04/2026
“Great hotel, great location.”
Wonderfully comfortable bed and linens. Oooh, the shower. I want it for home! Front desk staff so helpful and friendly, as were the staff in the breakfast room. Excellent croissants on the breakfast buffet. The staff did everything possible to make my stay comfortable, with arranging lunch and… more
C
Chris C
14/04/2026
“Bustling, safe & gorgeous area, Awedom Room”
This property is small but stunning. Our room overlooked the arch and was completely remodeled new inside. Staff was awesome, and very helpful. Super easy taxi corner too. Madrid is a great vacation spot.
C
Carol B
06/04/2026
“Exceptional boutique property in the heart of Madrid!”
This hotel had such exceptional service that we hope to return on a future trip to Madrid! It was a very beautiful property in an ideal location to reunite with dear old friends. The breakfasts & dinners were so special and the staff could not have been more helpful and friendly! I would give this … more
J
Jesus L
El Paso, Texas
31/03/2026
“This is the place to stay in Madrid”
This is the perfect Hotel considering the location in Madrid! Walking distance from the Plaza Mayor, and La Puerta de Alcalá right there, a little different as far as design, but it had an unbelievable atmosphere, the bar right outside the door and La Puerta de Alcalá is with every penny. The staff… more
M
Michael G
20/03/2026
“Sleek modern hotel next to the Retiro park”
Wonderful boutique hotel located across from the El Retiro park and puerto alcala monument. Room was wonderfully appointed, comfortable beds, soaker tub, dual vanity, etc. Staff was friendly and efficient. Location was within 15-20 minute walk of major landmarks (Prado and Reina Sofia museums, cent… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
7
Very good
Based on 3 reviews
Service: 8
Cleanliness: 8
Room: 6
Facilities: 6
Location: 10
Breakfast: 5
Quality/Price: 6
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