Description
Pamper yourself with a visit to the spa, which offers massages. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Madrid? This hotel has 452 square feet (42 square meters) of space consisting … more
With a stay at Hotel Palacio Del Retiro, Autograph Collection, you'll be centrally located in Madrid, just a 3-minute walk from Puerta de Alcalá and 9 minutes by foot from Prado Museum. This luxury hotel is 0.5 mi (0.8 km) from Gran Via and 0.7 mi (1.1 km) from Paseo de la Castellana.. Distances are displayed to the nearest 0.1 mile and kilometer. Calle de Alcalá - 0.2 km / 0.2 mi Puerta de Alcalá - 0.3 km / 0.2 mi Paseo del Prado - 0.5 km / 0.3 mi Fountain of Neptune - 0.6 km / 0.4 mi Plaza de Cibeles - 0.7 km / 0.4 mi Prado Museum - 0.7 km / 0.5 mi Royal Botanical Garden - 0.7 km / 0.5 mi Thyssen-Bornemisza National Museum - 0.8 km / 0.5 mi Gran Via - 0.8 km / 0.5 mi Glass Palace - 0.9 km / 0.6 mi Golden Mile - 1 km / 0.6 mi Plaza de Colon - 1 km / 0.6 mi Paseo de la Castellana - 1.1 km / 0.7 mi National Archaeological Museum - 1.1 km / 0.7 mi Casino de Madrid - 1.1 km / 0.7 mi The preferred airport for Hotel Palacio Del Retiro, Autograph Collection is Adolfo Suarez Madrid-Barajas Airport (MAD) - 16.4 km / 10.2 mi . Near Prado Museum.
Satisfy your appetite for lunch or dinner at The Suite Bar, a bar/lounge which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee..
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Computer room
- Shops in hotel
- Parking
- Nearby parking
- Paid parking
- Parking
- Valet parking
- Smoking
- Smoking not allowed
- Services
- 24-hour gym
- Banquet and event room
- Barbecue
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Coffee machine
- Conference centre
- Currency exchange
- Garden
- Hair dryer
- Iron
- Ironing equipment
- Luggage storage
- Meeting room
- Newspapers
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Wedding service
- Children
- Babysitting service
- Childcare
- Game area
- Kids' playground
- Bars
- Bar
- Coffee/tea in public areas
- Snack bar
- Restaurants
- Breakfast buffet
- Rooms for events / banquets
- À la carte restaurant
- Swimming pools
- Full SPA circuit
- Gym and SPA
- Gym
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Bike rental
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- General
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 712 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Madrid
Showing 5 featured reviews out of 712 TripAdvisor reviews
T
TSLove2Travel
Pasadena, California
30/04/2026
“Beautiful hotel, great location!”
Such a beautiful hotel, amazing, friendly staff, and a great location. We loved our stay there. Thank you Hotel Palacio!
J
jennyjaunts
Kenosha, Wisconsin
05/12/2025
“Felt At Home”
Staying at Palacio del Retiro was an exquisite treat. From the moment Elba checked us in at the front desk, we felt at home. Juan Carlos was always at the ready to assist us with bags or cabs when we needed them. Marimar and Rosalba gave us wonderful service every morning during breakfast. Jime… more
B
bobaandjelly
Hercules, California
25/08/2025
“Hotel staff are wonderful!”
I can’t say enough about the wonderful people – Irene Lara, Juan Carlo, Juan Luis, Rosalva (did not capture last name) and a few more I didn’t get their names. It was our 20th anniversary and our very first time in Spain – which given the level of service and hospitality we received was off to a g… more
A
Alex P
Miami, Florida
01/06/2025
“Luxury starts here”
We arrived from the airport at 7 am and Guillermo welcomed us with open arms. He offered us some coffee before anything was open. He shared a map of the city with some places to visit. He also offered to store our luggage until our room was ready. The rest of the Feont Desk staff were very hel… more
H
happymomdad
Jacksonville, Florida
23/02/2026
“Beautiful hotel”
Pros -stunning decor with beautiful charm Helpful warm staff Hot shower with incredible pressure Located five minute walk to the Prada and ten minutes walk to Barrio Salamanca Safe area well lite Across the street from the beautiful Retiro gardens Towels were huge soft plush complimentary toi… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
10
Excellent
Based on 2 reviews
Service: 10
Cleanliness: 10
Room: 9
Facilities: 10
Location: 10
Breakfast: 9
Quality/Price: 9
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