Description
Pamper yourself with a visit to the spa, which offers massages and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a steam room. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).. Featured amenities include limo/town car service, express check-in, and express check-out. This h… more
With a stay at Mandarin Oriental Ritz, Madrid, you'll be centrally located in Madrid, just a 3-minute walk from Prado Museum and 9 minutes by foot from Gran Via. This luxury hotel is 0.6 mi (1 km) from Puerta del Sol and 0.4 mi (0.7 km) from Plaza de Santa Ana.. Distances are displayed to the nearest 0.1 mile and kilometer. Paseo del Prado - 0.1 km / 0.1 mi Fountain of Neptune - 0.1 km / 0.1 mi Prado Museum - 0.3 km / 0.2 mi Thyssen-Bornemisza National Museum - 0.3 km / 0.2 mi Calle de Alcalá - 0.4 km / 0.3 mi Royal Botanical Garden - 0.5 km / 0.3 mi Plaza de Cibeles - 0.6 km / 0.4 mi Plaza de Canalejas - 0.7 km / 0.4 mi Gran Via - 0.7 km / 0.4 mi Plaza de Santa Ana - 0.7 km / 0.4 mi Puerta de Alcalá - 0.7 km / 0.5 mi Paseo de la Castellana - 1 km / 0.6 mi Preciados Street - 1 km / 0.6 mi Casino de Madrid - 1 km / 0.6 mi Plaza del Emperador Carlos V - 1 km / 0.6 mi The preferred airport for Mandarin Oriental Ritz, Madrid is Adolfo Suarez Madrid-Barajas Airport (MAD) - 16.9 km / 10.5 mi . Near Prado Museum.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee..
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Games room
- Shops in hotel
- Parking
- Nearby free parking
- Nearby parking
- Outside parking
- Parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary high-speed Internet
- Services
- Balcony
- Banquet and event room
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Coffee machine
- Conference centre
- Currency exchange
- Fax/photocopier
- Garden
- Hair dryer
- Hairdresser / Barber
- Indoor pool
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Postal service
- Private check-in / check-out
- Private pool
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Terrace
- Trouser press
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Children´s entertainment
- Cot
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Snack bar
- Restaurants
- Breakfast buffet
- Breakfast in bed
- High chairs
- Kids buffet
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Swimming pools
- Full SPA circuit
- Gym and SPA
- Gym
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Bike rental
- Golf course
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
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- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 311 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Madrid
Showing 5 featured reviews out of 311 TripAdvisor reviews
A
An H
12/04/2026
“Absolutely great!”
Fantastic stay with our family if 4. We enjoyed this hotel so much. Its location near the Prado is great, service very friendly, guest relations are super attentive, they made our stay fabulous. Thank you MO Madrid! Hunfeld family
B
bizzle2002
New York City, New York
12/04/2026
“Majestic stay in Central Madrid for families!”
This hotel is the epitome of luxury. We stayed here for 3 nights in early April 2026. Very few hotels are this refined, sophisticated and beautiful, but still maintain an environment that is completely welcoming to children. However, the MOR in Madrid is definitely one such place. We were welcomed… more
S
Scipiotrout
Boston, Massachusetts
15/03/2026
“A great reason to go to Madrid !!”
The hotel is just lovely. I Love the location I had a prado suite which I LOVED! The real standout here is the people. I’m not sure I can remember a hotel with service like this. The concierge PERFECT. Jesus, gracias !! The restaurant staff. Mariana y Miguel. Amazing. You f… more
1
107thibauda
Hong Kong, China
08/02/2026
“Best luxury hotel in Madrid”
Excellent hotel, super location, great food and top service. Highly recommended. The hotel design is absolutely marvellous.
C
Curiosity49328320614
France
03/02/2026
“M.O. hotels always on top”
Amazing experience, the afternoon Tea and the Breakfast buffet are top ! The staff all around the hotel is very friendly and accessible
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 12 reviews
Service: 10
Cleanliness: 10
Room: 8
Facilities: 9
Location: 10
Breakfast: 10
Quality/Price: 8
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