Mandarin Oriental Ritz

Mandarin Oriental Ritz

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Mandarin Oriental Ritz

Madrid - Plaza De La Lealtad 5, See map | ORIENT EXPRESS

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Very popular destination!

10 properties have been booked in the last 15 minutes in Madrid

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Latest reviews of the property

9 Excellent
Rating 4,5 around 5 for travellers of Tripadvisor

Excellent

Based on 311 reviews

Rating 4,9 around 5 for travellers of Tripadvisor

Location

Rating 4,8 around 5 for travellers of Tripadvisor

Quiet in the room

Rating 4,8 around 5 for travellers of Tripadvisor

Rooms

Rating 4,6 around 5 for travellers of Tripadvisor

Service

Rating 4,3 around 5 for travellers of Tripadvisor

Value for money

Rating 4,9 around 5 for travellers of Tripadvisor

Cleanliness

This accommodation stands out for being in the heart of Madrid

Showing 5 featured reviews out of 311 TripAdvisor reviews

A

An H

12/04/2026

Rating 5 around 5 for travellers of Tripadvisor

“Absolutely great!”

Fantastic stay with our family if 4. We enjoyed this hotel so much. Its location near the Prado is great, service very friendly, guest relations are super attentive, they made our stay fabulous. Thank you MO Madrid! Hunfeld family

B

bizzle2002

New York City, New York

12/04/2026

Rating 5 around 5 for travellers of Tripadvisor

“Majestic stay in Central Madrid for families!”

This hotel is the epitome of luxury. We stayed here for 3 nights in early April 2026. Very few hotels are this refined, sophisticated and beautiful, but still maintain an environment that is completely welcoming to children. However, the MOR in Madrid is definitely one such place. We were welcomed… more

S

Scipiotrout

Boston, Massachusetts

15/03/2026

Rating 5 around 5 for travellers of Tripadvisor

“A great reason to go to Madrid !!”

The hotel is just lovely. I Love the location I had a prado suite which I LOVED! The real standout here is the people. I’m not sure I can remember a hotel with service like this. The concierge PERFECT. Jesus, gracias !! The restaurant staff. Mariana y Miguel. Amazing. You f… more

1

107thibauda

Hong Kong, China

08/02/2026

Rating 5 around 5 for travellers of Tripadvisor

“Best luxury hotel in Madrid”

Excellent hotel, super location, great food and top service. Highly recommended. The hotel design is absolutely marvellous.

C

Curiosity49328320614

France

03/02/2026

Rating 5 around 5 for travellers of Tripadvisor

“M.O. hotels always on top”

Amazing experience, the afternoon Tea and the Breakfast buffet are top ! The staff all around the hotel is very friendly and accessible

The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info

9

Excellent

Based on 12 reviews

Service: 10

Cleanliness: 10

Room: 8

Facilities: 9

Location: 10

Breakfast: 10

Quality/Price: 8

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About the property

Description

Pamper yourself with a visit to the spa, which offers massages and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a steam room. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).. Featured amenities include limo/town car service, express check-in, and express check-out. This h… more

How to arrive

Madrid - See map

With a stay at Mandarin Oriental Ritz, Madrid, you'll be centrally located in Madrid, just a 3-minute walk from Prado Museum and 9 minutes by foot from Gran Via. This luxury hotel is 0.6 mi (1 km) from Puerta del Sol and 0.4 mi (0.7 km) from Plaza de Santa Ana.. Distances are displayed to the nearest 0.1 mile and kilometer. Paseo del Prado - 0.1 km / 0.1 mi Fountain of Neptune - 0.1 km / 0.1 mi Prado Museum - 0.3 km / 0.2 mi Thyssen-Bornemisza National Museum - 0.3 km / 0.2 mi Calle de Alcalá - 0.4 km / 0.3 mi Royal Botanical Garden - 0.5 km / 0.3 mi Plaza de Cibeles - 0.6 km / 0.4 mi Plaza de Canalejas - 0.7 km / 0.4 mi Gran Via - 0.7 km / 0.4 mi Plaza de Santa Ana - 0.7 km / 0.4 mi Puerta de Alcalá - 0.7 km / 0.5 mi Paseo de la Castellana - 1 km / 0.6 mi Preciados Street - 1 km / 0.6 mi Casino de Madrid - 1 km / 0.6 mi Plaza del Emperador Carlos V - 1 km / 0.6 mi The preferred airport for Mandarin Oriental Ritz, Madrid is Adolfo Suarez Madrid-Barajas Airport (MAD) - 16.9 km / 10.5 mi . Near Prado Museum.

Facilities and services

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee..

Other
Air conditioning
Heating (free of charge)
Additional services
Dry cleaning service
Laundry
Laundry Service
Lift
Maid
Tumble dryer
Reception
24-hour reception
Concierge service
Multilingual staff
Porter service
Entertainment
Games room
Shops in hotel
Parking
Nearby free parking
Nearby parking
Outside parking
Parking
Valet parking
Pets
Pets allowed
Smoking
Smoke detector
Smoking area
Wi-Fi
Complimentary high-speed Internet
Services
Balcony
Banquet and event room
Bike rental
Breakfast in bed
Café
Car rental
Coffee machine
Conference centre
Currency exchange
Fax/photocopier
Garden
Hair dryer
Hairdresser / Barber
Indoor pool
Luggage storage
Medical service
Meeting room
Newspapers
Postal service
Private check-in / check-out
Private pool
Public bathroom
Room service
Safe
Sale of tickets
Sale of tours
Security
Serviced office
Terrace
Trouser press
Wake-up call service
Wedding service
Children
Babysitting service
Childcare
Children´s entertainment
Cot
Bars
Bar
Coffee shop
Coffee/tea in public areas
Snack bar
Restaurants
Breakfast buffet
Breakfast in bed
High chairs
Kids buffet
Menu for diabetics (on request)
Rooms for events / banquets
À la carte restaurant
Swimming pools
Full SPA circuit
Gym and SPA
Gym
Jacuzzi
Massages
Sauna
Spa
Turkish bath
Activities
Bike rental
Golf course
Tennis court
Accessibility
Facilities for people with disabilities
Wheelchair access
Wheelchair-accessible room
Check-in/Check-out
Deposit:
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Payment method: #{ paymentMethods }
Payment date: #{ depositTime }
General
Number of people: #{numberOfPersons}
Floor: #{floorNumber}
Tourism register number:
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Our rentals include:
Utilities
Cleaning
Admin fees and taxes
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Good to know

About the deposit

Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.

Additional information

Key pick-up

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Taxes included in the final price

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Frequently asked questions about Mandarin Oriental Ritz

  • Which are the stand-out services of Mandarin Oriental Ritz?

    Air conditioning, Heating (free of charge), Laundry Service, Maid are some of the featured services at Mandarin Oriental Ritz. See full list of services at Mandarin Oriental Ritz.
  • Yes, guests at Mandarin Oriental Ritz will be able to enjoy Full SPA circuit.
  • Mandarin Oriental Ritz has Menu for diabetics (on request), Restaurant, Breakfast in bed, Kids buffet, Rooms for events / banquets, Breakfast buffet, À la carte restaurant, Breakfast, High chairs, , Vegetarian menus, Gluten-free menus.
  • Mandarin Oriental Ritz has Nearby parking, Nearby free parking, Outside parking, Parking, Valet parking for its guests.
  • Mandarin Oriental Ritz has Turkish bath, Gym, Jacuzzi, Massages, Sauna, Spa, Turkish bath for its guests.
  • Mandarin Oriental Ritz has Complimentary high-speed Internet for its guests.
  • Yes, check-in at Mandarin Oriental Ritz is from 3.00 pm and check-out is by 12.00 pm.
  • Yes, guests at Mandarin Oriental Ritz have highlighted that: Fantastic stay with our family if 4. We enjoyed this hotel so much. Its location near the Prado is great, service very friendly, guest relations are super attentive, they made our stay fabulous. Thank you MO Madrid! Hunfeld family
  • This is the information we have about the surroundings of Mandarin Oriental Ritz: With a stay at Mandarin Oriental Ritz, Madrid, you'll be centrally located in Madrid, just a 3-minute walk from Prado Museum and 9 minutes by foot from Gran Via. This luxury hotel is 0.6 mi (1 km) from Puerta del Sol and 0.4 mi (0.7 km) from Plaza de Santa Ana.. Distances are displayed to the nearest 0.1 mile and kilometer. Paseo del Prado - 0.1 km / 0.1 mi Fountain of Neptune - 0.1 km / 0.1 mi Prado Museum - 0.3 km / 0.2 mi Thyssen-Bornemisza National Museum - 0.3 km / 0.2 mi Calle de Alcalá - 0.4 km / 0.3 mi Royal Botanical Garden - 0.5 km / 0.3 mi Plaza de Cibeles - 0.6 km / 0.4 mi Plaza de Canalejas - 0.7 km / 0.4 mi Gran Via - 0.7 km / 0.4 mi Plaza de Santa Ana - 0.7 km / 0.4 mi Puerta de Alcalá - 0.7 km / 0.5 mi Paseo de la Castellana - 1 km / 0.6 mi Preciados Street - 1 km / 0.6 mi Casino de Madrid - 1 km / 0.6 mi Plaza del Emperador Carlos V - 1 km / 0.6 mi The preferred airport for Mandarin Oriental Ritz, Madrid is Adolfo Suarez Madrid-Barajas Airport (MAD) - 16.9 km / 10.5 mi . Near Prado Museum.
  • The exact address of Mandarin Oriental Ritz is Madrid - Plaza De La Lealtad 5,
  • Mandarin Oriental Ritz is part of the ORIENT EXPRESS chain.
  • Madrid
  • None - None
  • 0 Adult
  • 1 Room