Description
Facilities: The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a currency exchange service and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facil… more
Meals: Various dining options are available, including a restaurant with air conditioning, a café and a bar. Catering options include half board and full board. A delicious breakfast provides energy for the rest of the day. Vegetarian dishes and vegan food can be prepared on request.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Laundry Service
- Lift
- Reception
- Concierge service
- Porter service
- Reception
- Entertainment
- TV lounge
- Parking
- Nearby parking
- Smoking
- Smoking not allowed
- Wi-Fi
- Wi-Fi
- Children
- Kid´s club
- Bars
- Bar
- Snack bar
- Swimming pools
- Outdoor pool
- Gym and SPA
- Gym
- Massages
- Services
- Conference centre
- Accessibility
- Wheelchair access
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
#{ registryNumber }
National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
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Excellent
Based on 139 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in a quiet and peaceful area
Showing 5 featured reviews out of 139 TripAdvisor reviews
V
Vittorio N
18/11/2025
“tuff”
this hotel was so friggin tuff yo! the breakfast was so 67, and the beds were the perfect friggin size!! as a 41 year old, (93 days) I really enjoyed this experience. I really frickin loved how they would hand you a friggin packet of sugar yo, every friggin mornin! All in all, such a skibidi and si… more
I
Ian C
Salisbury, United Kingdom
07/06/2025
“Lovely hotel”
We stayed in The Level for four nights and it was fabulous. The hotel is situated in a relatively quiet area of the city, yet it’s a short walk to the nearest metro station (Cuzco) where you can get a train into the city. We were very grateful to receive an upgraded room on the 13th floor. The roo… more
D
D B
12/05/2025
“Amazing experience and outstanding staff!”
Great location, excellent atmosphere, and top-notch facilities. What really made it an absolutely outstanding stay and amazing experience, though, was the impeccable, solicitous, superior staff and service in all respects from beginning to end! Stay here in Madrid!
J
James J
Skerries, Ireland
22/11/2024
“never fails to please”
I have stayed at the Melia Castilla on a number of occasions were I wrote one review to cover 3-4 stays a few months back and once again we were not disappointed. Well my stay got off to a great start when I went to check in online only to discover yes you guessed it an offer of a upgraded room to … more
N
Northerntraveller73
Kaarina, Finland
12/05/2025
“Good hotel with nice lounge”
Stayed here for few nights while visiting Madrid with my doughter in Premium The Level room. We had the lounge access in our room and evening canapes + drinks and snacks during the day were good to have and staff there was wery polite and attentive. All in all the premises in the hotel were very … more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info