Description
Be sure to enjoy recreational amenities, including a nightclub, a fitness center, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).. Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of a confe... more
With a stay at Hotel Puerta América in Madrid (Chamartín), you'll be within a 5-minute drive of WiZink Center and Santiago Bernabéu Stadium. This luxury hotel is 2.9 mi (4.7 km) from Gran Via and 3.2 mi (5.1 km) from El Retiro Park.. Distances are displayed to the nearest 0.1 mile and kilometer. National Auditorium of Music - 1.4 km / 0.9 mi Golden Mile - 1.7 km / 1.1 mi Paseo de la Castellana - 1.8 km / 1.1 mi Calle de Alcalá - 2.1 km / 1.3 mi U.S. Embassy - 2.1 km / 1.3 mi Azca Financial District - 2.1 km / 1.3 mi ABC Serrano - 2.3 km / 1.4 mi Arturo Soria Plaza Shopping Center - 2.5 km / 1.6 mi Sorolla Museum - 2.5 km / 1.6 mi WiZink Center - 2.5 km / 1.6 mi Santiago Bernabéu Stadium - 2.6 km / 1.6 mi La Caixa Foundation - 2.7 km / 1.7 mi El Corte Inglés - 2.8 km / 1.7 mi Hospital Gregorio Maranon - 3.2 km / 2 mi Plaza de Colon - 3.3 km / 2 mi The preferred airport for Hotel Puerta América is Adolfo Suarez Madrid-Barajas Airport (MAD) - 11.4 km / 7.1 mi . Near National Auditorium of Music.
Grab a bite at The Observatory, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
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- Parking
- Parking
- Parking near the hotel
- Secure parking
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Indoor pool
- Kids' club
- Breakfast room service
- Room service
- Safe
- Iron
- Newspapers
- Car hire
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Wake-up call
- Sale of tickets
- Gardens
- Library
- Public bathroom
- Terraces
- Sale of tours
- Security service
- Coffee maker
- Hair dryer
- Medical service
- Wedding service
- Babysitting service
- Seasonal outdoor pool
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Facilities for events and banquets
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Gym and SPA
- Gym
- Wellness area with massage service
- Bars
- Pool bar
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- Club
- Shops in hotel
- Pets
- Pets not allowed.
- Smoking
- Smoking areas
- Minimum registration age without supervision
- 18
- Deposit:
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Very good
Based on 3209 reviews
Noise
Location
Rooms
Service
Value for money
Cleanliness
Showing 4 featured reviews out of 3209 TripAdvisor reviews
R
rosekindly
28/12/2023
“Exceptional 5 star hotel and unique experience! Highly recommended!”
A wonderful hotel and a totally unique experience where each floor is a different theme... There are amazing views and each floor has something different to offer... The rooftop bar is an added bonus. By far the best 5 star hotel in Madrid for the price in Madrid! The staff were very friendly an... more
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Explorer26505497796
Carlisle, United Kingdom
15/02/2024
“Very nice, small area for improvement.”
Hotel staff were very helpful, any issues we had were resolved quickly and efficiently. Close to Cartagena metro line which we used the whole time for our stay and took us right around the whole city. Hotel staff very helpful when showing us how to navigate! Only issues we had - TV didn’t wor... more
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Rene-Alexander H
19/11/2023
“Good location but certainly not a "five star" hotel”
Officially, this hotel seems to be classified as a five star hotel. I would rate it as four star, no more, no less, when you are given a room not (!!!) facing the six lane road in front of the entrance. I had such room to the back side on the tenth floor which was "okay" in all respects. All has ... more
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Daniel T
Cleveland, Ohio
14/11/2023
“Interesting hotel in North Madrid”
Interesting hotel. Design over function. Room we had was oddly sized with odd features that made it difficult to use. No space in the hotel to work outside of the bar. Very small fitness room with no sanitizer. Doesn't really feel like a five-star hotel like they bill it. Location north of the ci... more