EME Catedral Mercer Hotel

“great roof top area and nice place to eat”

beautiful place to go for a drink and have a meal. we went after a long day of sight seeing and wanted somewhere to sit and relax, and then have a meal. this was just what we needed. lovely views, great service and lovely food. i would definitely go back again

“Good but room for improvement”

Great location decent hotel but room for improvement. The location is excellent right beside and almost on top of the cathedral. It is quite boutique and small but with many “attachments”. The rooftop bar which is really two bars is a major draw for guests and non residents alike. It is has a sep... more

Great location decent hotel but room for improvement. The location is excellent right beside and almost on top of the cathedral. It is quite boutique and small but with many “attachments”. The rooftop bar which is really two bars is a major draw for guests and non residents alike. It is has a separate gelato bar, a restaurant “al lado” and a tapas bar next door all of which are good. There is a second residents bar (the corner bar) on the ground floor of the hotel and a dedicated small rooftop bar with pool (really a lap pool) for residents only. So it has lots of stuff. The rooms are decent and well appointed if a little quirky and the beds very comfortable. Some rooms have their own terraces. The breakfasts are very good and overall the staff are friendly and attentive. So that all sounds great and it is. So where’s my issue. Well I think it’s down to there being enough staff. When the rooftop bars are in full swing getting staff to come to the residents rooftop bar is tricky and slow and given the popularity of the open rooftop bars it’s often crowded there should residents wish to use these bars. Oddly enough on one wet day when the rooftop bars were closed one would have thought the inside corner bar would be manned for residents as an alternative, but no!!. This may be down to a too tight management of resources but in a five star hotel there should be staff sufficient to keep all facilities open (bar weather closures). The second issue is the noise in rooms near the rooftop bars. The insulation is insufficient and as the music is loud and thumping it is too penetrative. My advice to the hotel is the bring the volume down (which is too loud in the bars themselves to the extent that it’s hard to talk). In my opinion,You could still keep the vibe without the music being quite so loud. This would solve the communication issue in bar and also the irritated residents who can’t sleep.

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“Not the best rooftop bar”

Nice views but been to far better rooftop bars. Service ok. Seating so very uncomfortable perched on high metal stools. Certainly not encouraging more than one drink! . Cocktails just average but very overpriced at 15€ each. Would not recommend.