Sercotel Dona Carmela, Ascend Hotel Collection

“Excellent hotel ”

We stayed here for 6 days and it was a great stay. The staff are very welcoming and we were greeted by lots of friendly faces when we arrived. Antonio was on the front desk and was so helpful and friendly. There was another man and lady also on the desk in the week who were also very friendly. Th... more

We stayed here for 6 days and it was a great stay. The staff are very welcoming and we were greeted by lots of friendly faces when we arrived. Antonio was on the front desk and was so helpful and friendly. There was another man and lady also on the desk in the week who were also very friendly. The hotel is spotlessly clean and very well looked after.I travel alot but this was the best hotel hairdryer I have ever used!!!! The breakfast was great! Lots of choice and they even had a tea station.I didn't eat any cake but the chocolate cake looked divine. It was a very pleasant and relaxing breakfast room. The pool was lovely and lots of sunbeds and huge parasols if you wanted shade from the sun. We ate in the cafeteria attached to the hotel and the food was lovely and very reasonably priced along with the beer. I would like to mention Carlos and another gentleman with a beard who worked in the cafeteria who were very attentive and we don't speak Spanish and they tried really hard to understand us and did respond in English.There was another young lady that was often in the breakfast room who was very helpful. The hotel is a short bus ride away from the city The bus stop is a 5 min walk away and only €1.30 per person to get to the city.The bus is air conditioned and very comfortable. We got a taxi to the hotel from the airport which was €25 and €35 back but the hotel organised the return You can use Uber too. We will 100% stay here again when we visit Seville. Thank you to you all for looking after us so well.

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“Wonderful anniversary visit to Seville”

Booked this for our 35th wedding anniversary. Hotel is very clean and staff friendly and helpful. Rooms are comfortable and airy with a mini fridge, although do note no electricity once room card removed, although keeps everything chilled. No kettles in rooms so we took a travel kettle with us... more

Booked this for our 35th wedding anniversary. Hotel is very clean and staff friendly and helpful. Rooms are comfortable and airy with a mini fridge, although do note no electricity once room card removed, although keeps everything chilled. No kettles in rooms so we took a travel kettle with us. Breakfast was good and they had gluten free bread on request for my wife who is coeliac and also gluten free cereal if required, not to mention a good continental selection. We ate at the hotel both evenings, had a delicious gluten free tapas selection first night on request, goats cheese, walnuts and green leaf salad drizzled with honey glaze, cod cheek gratin with ratatouille and thin pork slices with a few fries, plus breadsticks and bread plus lovely cake and gluten free option for the wife. Second evening we had beefburger and fries, which was also very nice, and freshly cooked. Would definitely recommend this hotel, and the tapas bar is very popular with the locals which stands testament to the quality of the food. The hotel is located in a suburb a little way out from the city therefore we chose to take two local buses, the airport bus can be located just outside the airport to the right by the bus ticket office. We bought a ticket into the City to Prado San Sebastian, crossed the road and looked for the 37 bus stop. Got off approx 25 mins later at Eduard Muira bus stop in Bella Vista, then the hotel 5 minute walk through the streets to the hotel which is almost opposite the Mercadona supermarket. The bus trips to the hotel cost 13.60 Euros for the two of us each way as against 40 Euros for a taxi and they run very frequently approx every 10-12 minutes. When going back to city catch the bus from opposite side of road to see all the beautiful sights of the city, get off at Prado San Sebastian to walk through the park with palm trees, fountains and parakeets flying around and continue on into the city to see the stunning Plaza De Espana and beyond.

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“Nice hotel”

We stayed three nights in this hotel and were happy with what we had. Our room, 108, was a small suit with a huge bathroom and it was very quiet. The room was very clean and the bed comfortable. All the staff were friendly and helpful. I speak Spanish so didn't have a problem. Car parking is €1... more

We stayed three nights in this hotel and were happy with what we had. Our room, 108, was a small suit with a huge bathroom and it was very quiet. The room was very clean and the bed comfortable. All the staff were friendly and helpful. I speak Spanish so didn't have a problem. Car parking is €10 a day. We caught the 37 bus, just around the block, into the city which was regular and convenient and €1.40 pp The bus stop is at Puerta Jerez so it's very central. The only negative was breakfast. Sunday, our first day, breakfast was served upstairs and the buffet was very good. However, the next two days it was served in the cafeteria. No menu to explain what was on offer which was difficult as we had no idea what to ask for. One morning we had a toasted sandwich and the next just toast and jam a poor substitute for the buffet breakfast we had on Sunday. I guess buffet breakfast is only at weekends?

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