Bank Hotel, A Member Of Small Luxury Hotels Of The World

“Nice stylish hotel in the heart of Stockholm”

This is a wonderful, stylish hotel in a renovated building in the heart of Stockholm. Rooms are nice, service is of a high standard and location is great, walking distance from major tourist attractions and great restaurants. We also ate breakfast and dinner in the hotel, both of which we enjoyed.

“Wonderful hotel!”

Wonderful hotel! Great location, easy walking access to restaurants, sights, etc. Staff was very helpful (even brought us a cappuccino while we waited for our room to be available). Every encounter with the professional and thoughtful staff was a great experience. Excellent breakfast each mor… more

Wonderful hotel! Great location, easy walking access to restaurants, sights, etc. Staff was very helpful (even brought us a cappuccino while we waited for our room to be available). Every encounter with the professional and thoughtful staff was a great experience. Excellent breakfast each morning and a dinner one evening at Bonnie's.

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“Good but not great - especially for the price”

The hotel was fine but didn't live up to the expectations set by the other reviews, hotel description or price. Even though I booked the Elegant Classic (bigger than the Vault and Essential levels), the room felt cramped (even by European standards) and my husband and I were tripping over each othe… more

The hotel was fine but didn't live up to the expectations set by the other reviews, hotel description or price. Even though I booked the Elegant Classic (bigger than the Vault and Essential levels), the room felt cramped (even by European standards) and my husband and I were tripping over each other. The room was also very dark and the lighting awkward. The bathroom lighting was the worst - impossible to apply makeup in. A separate tabletop makeup mirror was in the bathroom but it wasn't lighted - best I could do was take it to the bedroom window in hopes of seeing if I applied everything correctly. A special breakfast was also advertised but it was not up to what we have experienced at other 5-star hotels. To get to the rooftop bar, you had to leave the hotel and go to an elevator next door. Location was great, room was clean and bed comfy. Overall the hotel was adequate but I felt like I paid way too much for what I received. The young woman who checked us in was lovely and helpful and the brightest part of our stay.

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“Central location, upmarket hotel.”

Firstly, this is a very upmarket hotel, very central and close to a metro station, the breakfast room was lovely and the breakfast itself which included a la carte options was wonderful (as was the coffee). We eventually had a very nice room, with a large bathroom, lots of storage and an air condit… more

Firstly, this is a very upmarket hotel, very central and close to a metro station, the breakfast room was lovely and the breakfast itself which included a la carte options was wonderful (as was the coffee). We eventually had a very nice room, with a large bathroom, lots of storage and an air conditioning system of sorts, we did get a good night's sleep with the use of ear plugs and masks. We had an issue with our original room which apart from looking exactly like the room in the category below which we booked and paid for, was also near the lift and sizeable chunk of the room was taken with the lift shaft. Both rooms were beautifully decorated and this hotel clearly goes out of its way to provide a top product. The issue over the room was resolved but I was quite dissatisfied with the assurance that the original room we were allocated was correct for the category we booked - it looked nothing like it. This was resolved professionally and courteously by the receptionist so all credit to her.

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