Hotel Vanilla

“Very central, pittoresque hotel.”

Great location, very close to a block with great food courts, restaurants, bars & cafèes. Pittoresque, it looks a century old townhouse converted into a hotel. No elevator, no manned reception after 21. Forgetting to bring, or losing, your keycard will set you back 100€. Parking was offered. Every… more

Great location, very close to a block with great food courts, restaurants, bars & cafèes. Pittoresque, it looks a century old townhouse converted into a hotel. No elevator, no manned reception after 21. Forgetting to bring, or losing, your keycard will set you back 100€. Parking was offered. Every room seems different, and they're all named after herbs & spices, with illustration on the doors - great if you have children. Clean & small but cozy. They forgot to mention that there's heavy construction going on at the site next door, all hours. If you're a light sleeper, that might cause an issue for you. Won't be finished until another 6 months, estimated m, I was told (My stay was in May 2024.). There's no fridge in the rooms, and accessibility to cold storage is thereby until at 21 with the reception, which is unmanned after 21.

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“”

The hotel is conveniently located right in the heart of the city, making it easy to explore nearby sights and attractions. The staff was friendly and welcoming throughout our stay, which we appreciated. However, the cleanliness and service in the room left something to be desired. Housekeeping onl… more

The hotel is conveniently located right in the heart of the city, making it easy to explore nearby sights and attractions. The staff was friendly and welcoming throughout our stay, which we appreciated. However, the cleanliness and service in the room left something to be desired. Housekeeping only made the beds and did not replace our used coffee cups or restock the coffee and milk supplies. As a result, we were only able to make coffee in the room on the first of our three mornings—disappointing, especially as we were traveling with a baby and were up early each day. We also felt somewhat misled regarding the hotel’s accessibility. We were aware that there was no elevator, but we called ahead and were assured we’d get a room on the first floor and that there would only be a “small flight of stairs” to manage with our baby stroller. In reality, we were met with a large, circular staircase that was quite challenging to navigate. This made the stay far from convenient for a family with a small child. All in all, while the location and staff were positives, the lack of attention to room upkeep and the misleading information about accessibility made the stay less comfortable than we had hoped.

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“Nice hotel with one large flaw”

This is a very nice hotel in a good location with a good breakfast but one giant flaw. The reception closes at 2100h (we were not informed in advance) and we arrived at 2215 to find a locked front door. No one answered the hotel telephone but a recording informed us that an email has been sent to… more

This is a very nice hotel in a good location with a good breakfast but one giant flaw. The reception closes at 2100h (we were not informed in advance) and we arrived at 2215 to find a locked front door. No one answered the hotel telephone but a recording informed us that an email has been sent to late arrivals with a code to open the door. We never received such an email. One is also threatened with a fine of SEK 1000 (about USD 100) for calling their security service for a non-emergency. Thus we were left standing outside of our pre-paid room with no recourse. After about 15 min, by random luck, another guest came by and opened the door for us and we found our room keys on a table inside. It is reallly not acceptable to leave guests stranded on the street with no email as promised or at least someone to answer the phone. But a nice hotel as long as you arrive before 2100.

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“Disappointing”

The beds were comfortable, breakfast good and staff friendly. The central position is great with little traffic noise. But- our rooms looked out onto a central courtyard/ parking space with a very noisy external fan unit going all day and all night. The noise was bad enough to mean we could not e… more

The beds were comfortable, breakfast good and staff friendly. The central position is great with little traffic noise. But- our rooms looked out onto a central courtyard/ parking space with a very noisy external fan unit going all day and all night. The noise was bad enough to mean we could not easily listen to the radio, and we had to close the windows to get any sleep. The same must apply to most of the rooms as few appear to face the street. We were lucky the weather was not too hot as the rooms were pretty stuffy with no air flow. We also felt that our single rooms at least did not fit the description of individually styled rooms- they were perfectly adequate but more like a bland chain hotel.

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