Description
Facilities: The club was modernised in 2023. The hotel has a suite and 232 double rooms, which are located on 28 storeys and are reachable by lift. Multilingual staff at the reception desk in the lobby are happy to answer any questions. A baggage storage service, room service (limited hours), an alarm call service, 18 conference rooms, a business centre and a coin-operated laundry are available. … more
Meals: Meals are served in 3 restaurants. A fortifying breakfast is served daily.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- Cinema
- Consoles and video games
- Games room
- Pool table
- Parking
- Nearby parking
- Parking (extra charge)
- Pets
- Pets allowed
- Smoking
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Banquet and event room
- Conference centre
- Hair dryer
- Indoor pool
- Luggage storage
- Meeting room
- Public bathroom
- Room service
- Safe
- Seasonal outdoor pool
- Serviced office
- Bars
- Bar
- Coffee/tea in public areas
- Swimming pools
- Full SPA circuit
- Poolside sun loungers
- Gym and SPA
- Spa
- Activities
- Table tennis
- Accessibility
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 407 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in a quiet and peaceful area
Showing 5 featured reviews out of 407 TripAdvisor reviews
L
ldgp14
Telford, United Kingdom
08/06/2026
“Amazing stay”
We stayed at Jacy'z for one night and purchased the top floor package which included room, evening meal, spa access and breakfast. The room was a nice more spacious than we expected as we booked the Cosy room and it was also really comfortable. The evening meal was excellent we don't eat fish but t… more
V
Voyage66636306355
11/05/2026
“Cool and Chic Hotel with Excellent Customer Service”
My wife and I visited the Jacy'z Hotel & Resort in March for a one-night dinner and spa package. The hotel was modern and chic, and our room was spacious, comfortable, and clean. The spa experience was lovely - complete with 2 pools, a steam room, and a sauna which were perfect after a long morni… more
M
Mike N
28/04/2026
“Must stay!”
Great room and exceptional service, but most importantly: the breakfast was phenomenal!
R
romanyh2022
27/04/2026
“Wow”
What an amazing hotel The staff were so Attentive The top floor experience was so good Such a relaxing break The best bed I have ever slept in The food was top notch Gothenburg what a great place
7
751eilidhm
05/07/2026
“Relaxing spa day”
Booked the spa day 3:30-6:30. Very relaxing with good food and drinks. Minus a star due to being so busy and not being able to get a sunbed for first half, perhaps over booked.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info