Hotel Terrace

“3 night stay”

Had a 3 night stay here on June - 24, 25 & 26, 2026 in room 54 of this hotel. This hotel suffers from server Wi-Fi issues - experienced spotty Wi-Fi both inside this room & even in the reception also. The hotel desk has complimentary cookies (2 per pack) & behind it are glass cupboards with local… more

Had a 3 night stay here on June - 24, 25 & 26, 2026 in room 54 of this hotel. This hotel suffers from server Wi-Fi issues - experienced spotty Wi-Fi both inside this room & even in the reception also. The hotel desk has complimentary cookies (2 per pack) & behind it are glass cupboards with local paraphernalia like cow bells, cow figurines, thermal jackets, alcohol bottles etc. This is a 3* hotel with sauna facilities. There are 2 chilled tunnels & lifts/elevators to navigate in order to reach the hotel reception from the road. Trolleys for suitcases were provided & the hotel has a nice balcony view near the reception. The view from our room of the Swiss alps was magnificent. The Mount Titlis experience is at a walkable distance from this hotel. This hotel allows 3rd party caterers to occupy their -1 level, & serve Indian food in a group hall for large tour groups (40+) people.

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“Amazing views of Mount Titlis”

This hotel offers Amazing views of Mount Titlis from most of the rooms and restaurant. Rooms were small but tidy. Service can be improved as it was not up to the mark. Breakfast and Dinner was good.

“Grand hotel only let down by rude bar man at the hotel Gin Ba”

stayed with family in early August 2026. The hotel definitely is a grand hotel that stands out in the valley. Its architecture and ambience is amazing. Positives: Hanna one of the staff members at breakfast was just amazing! Such warmth and hospitality and and genuine nature was really appreciated… more

stayed with family in early August 2026. The hotel definitely is a grand hotel that stands out in the valley. Its architecture and ambience is amazing. Positives: Hanna one of the staff members at breakfast was just amazing! Such warmth and hospitality and and genuine nature was really appreciated. Thank you. Negative: The Gin bar was a waste of time. The barman was rude and looked like he did not want to be there. I ordered a drink which was ok. But seemed watered down. I could not taste much! The next day my bank statement showed that he had charged me double! I went to query with him when he was next at work, but he was so rude and did not want to be any help! I did not keep any receipt and wanted to point out the error. I am annoyed that he was very dismissive and could not care any less. This left a very bad impression. Avoid at all cost! or check your bank statement to make sure it does not happen to you too! The room we stayed had three beds in the old part of the hotel overlooking the mountains. whilst the room and beds were fine, there was no ac or coffee making facility or mini fridge in room. The nights were very 🥵 hot. The hotel rooms creak if someone in the next room is walking. The other point is that the sink is placed outside the bathroom. The toilet and showers are small and adequate but seperate. We thought the room and balcony looking out on to the mountains was amazing. Breakfast was ok. fairly basic continental. The worst part was the carpet at least in room 225 it had stains on the floor and was in dire need of replacement. The hotel has the grandiose presence and is very nice and within 5mins walk to the train station. We enjoyed our stay on the whole. We also enjoyed the walk up to the hotel though the tunnels.. quite unique and definitely giving the Shinning movie vibes.

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“Tolerable for a night or two”

Tolerable for a night or two, impossible to recommend for longer stays. Huge impressive building with a fine view over Engelberg, a little distance above the centre and a series of lifts and tunnels plus a walk and bus ride to the ski lifts. Rooms in the new section seemed recently renovated, but m… more

Tolerable for a night or two, impossible to recommend for longer stays. Huge impressive building with a fine view over Engelberg, a little distance above the centre and a series of lifts and tunnels plus a walk and bus ride to the ski lifts. Rooms in the new section seemed recently renovated, but my bed was too firm for comfortable sleep. Buffet breakfasts were mediocre but acceptable for short stays. Many guests are in large groups and only stay one night or maybe two. Dinners are also buffet style for all courses and were disappointing rather than awful. Most of the staff were professional and friendly and the place was clean and tidy, but management have a rigid adherence to archaic rules, as can be seen from the sign at the entrance to the restaurant and on tables - see photos.

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