Sporthotel Pontresina

“Exceptional Hotel with Amazing Staff”

This hotel is a top place to stay. We have stayed here for the second year in a row, and once again everything was perfect. The staff are extremely professional and helpful in every area — reception, bar, restaurant, and housekeeping. Everyone made us feel welcome and well taken care of throughout … more

This hotel is a top place to stay. We have stayed here for the second year in a row, and once again everything was perfect. The staff are extremely professional and helpful in every area — reception, bar, restaurant, and housekeeping. Everyone made us feel welcome and well taken care of throughout our stay. A special mention goes to the housekeeping team: they were very professional, and my daughter was especially impressed when they neatly arranged her pajamas in such a lovely way. It was a small detail, but it made a big impression on us. Overall, this is a perfect place to stay, and we would happily return again. Highly recommended.

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“Very nice hotel close to the ski tracks”

Wide range of services offered. The room was spacious and clean. The ski room had all the tools to wax the skis and the laundry included for sport clothes is very convenient. Great value for money.

“Excellent Hotel in Pontresina”

Great location in the town and easy access to the train and buses. Beautiful hotel clean, very large rooms and desk service was fantastic. My only complaint was that we came in from dinner 1 night and stopped by the restaurant for a coffee and dessert. The woman running the restaurant couldnt have … more

Great location in the town and easy access to the train and buses. Beautiful hotel clean, very large rooms and desk service was fantastic. My only complaint was that we came in from dinner 1 night and stopped by the restaurant for a coffee and dessert. The woman running the restaurant couldnt have been nicer but told us she had no room for us but we could go to the bar and order. So we went to the bar and relayed that we were sent over from the restaurant and we could order coffee and dessert. Well the bartender who spoke english seemed to have no clue what I was talking about. I should have just said screw it by then but out of principal I went back to the restaurant and told the woman that the bartender had no idea what I was talking about. She personally brought us back over to the bar and took out 2 dessert menus from a drawer and handed them to us and showed him where they were. So we ordered and waited at least a 1/2 hr and I was ready to leave (but my wife talked me out of it) when finally the cappuccinos and desserts came. It was one of those situations that was just so screwed up from beginning to end -it just wasn't worth the aggravation. Anyway I am sure this could have been avoided if people were simply properly trained. Anyway I really did love this hotel but I would never bother eating here if I had to put up with this kind of grief and aggravation. There were plenty of other excellent places in town to eat.

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“Straight from The Shining”

We made a HUGE mistake booking this hotel for four nights. Cancellation policy very strict (don’t even think about shortening your stay). The rooms are incredibly stuffy but opening a window = no sleep at night. Forget napping too. Via Maistra is a surprisingly busy street with loud partygoers and… more

We made a HUGE mistake booking this hotel for four nights. Cancellation policy very strict (don’t even think about shortening your stay). The rooms are incredibly stuffy but opening a window = no sleep at night. Forget napping too. Via Maistra is a surprisingly busy street with loud partygoers and lots of cars. Street Fair every two weeks in the summer. Nearby church bells ring every hour. Both will wake you up numerous times during the night. The hotel is 150 years old and only *partly* renovated. The red-carpeted hallways have a strange musty smell & there is a creepy antique crib “decorating” the staircase landing above reception. Only thing missing is a little boy on a tricycle ;) Staff very friendly & superb breakfast but please AVOID this hotel at all cost if you like modern ambience and more than 3 hours of sleep at night. Hotel more suited for senior customers.

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