Description
Facilities: The hotel has 161 rooms, including 10 single rooms and 126 double rooms, which are located on 5 storeys and are reachable by 2 lifts. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access allows guests … more
Meals: Various dining options are available, including a restaurant, a café and a bar. Half board is offered as a catering option. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Disco / DJ
- Shops in hotel
- TV lounge
- Parking
- Covered parking
- Nearby parking
- Parking
- Security-controlled parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking not allowed
- Services
- Balcony
- Banquet and event room
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Cloakroom facilities
- Coffee machine
- Conference centre
- Currency exchange
- Fax/photocopier
- Fireplace
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Iron
- Ironing equipment
- Library
- Luggage storage
- Meeting room
- Newspapers
- Postal service
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Terrace
- Vending machines
- Wake-up call service
- Children
- Babysitting service
- Childcare
- Bars
- Bar
- Coffee/tea in public areas
- Snack bar
- Restaurants
- Breakfast buffet
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Gym
- Sauna
- Spa
- Turkish bath
- Activities
- Bike rental
- Skiing
- Accessibility
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 1083 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Lucerne
Showing 5 featured reviews out of 1083 TripAdvisor reviews
S
skylahj1994
Lucerne, Switzerland
24/04/2026
“Best hotel on our trip so far!”
We absolutely loved our stay here (booked via our travel agent). The room was clean and spacious, service and tips for our stay were very helpful & we loved coming back each day after long days on our feet exploring. It truly felt like home. We will be back!
G
Gabriel T
23/04/2026
“Great Location and Service”
I had a wonderful stay at AMERON Luzern Hotel Flora. The front desk staff were incredibly friendly and helpful. Both the hotel atmosphere and the room amenities were excellent. The best part is the location—it is right next to the Kapellbrücke (Chapel Bridge) and only a 3-minute walk from the Luzer… more
M
Michael G
Wake Forest, North Carolina
21/04/2026
“Best Hotel and Staff in Switzerland”
Ok, I haven't really stayed in all Swiss hotels, but this hotel is very nice, and the staff is brilliant!! I would stay at this hotel in a minute. It was everything you'd expect from a 4-star hotel, but the staff really set this hotel apart from the others we stayed in at Paris, Interlaken, and Z… more
M
Michael D
Brisbane, Australia
13/04/2026
“Amazing Experience & Location”
Our stay was excellent with amazing location, friendly & professional staff who went above and beyond to assist us. Comfortable room and a great night sleep
L
LcsHeath
London, United Kingdom
15/04/2026
“Great stay”
Great experience. The hotel is centrally located by the kapellbrücke and old town. The hotel is near by to the train station and also has parking facilities at a reduced rate. The hotel is recently refurbished and very stylish. Rooms were spacious and to a good standard with coffee facilities, free… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 22 reviews
Service: 8
Cleanliness: 8
Room: 9
Facilities: 9
Location: 9
Breakfast: 8
Quality/Price: 8
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