Description
Facilities: The hotel has 161 rooms, including 10 single rooms and 126 double rooms, which are located on 5 storeys and are reachable by 2 lifts. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access allows guests … more
Meals: Various dining options are available, including a restaurant, a café and a bar. Half board is offered as a catering option. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Disco / DJ
- Shops in hotel
- TV lounge
- Parking
- Covered parking
- Nearby parking
- Parking
- Security-controlled parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking not allowed
- Services
- Balcony
- Banquet and event room
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Cloakroom facilities
- Coffee machine
- Conference centre
- Currency exchange
- Fax/photocopier
- Fireplace
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Iron
- Ironing equipment
- Library
- Luggage storage
- Meeting room
- Newspapers
- Postal service
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Terrace
- Vending machines
- Wake-up call service
- Children
- Babysitting service
- Childcare
- Bars
- Bar
- Coffee/tea in public areas
- Snack bar
- Restaurants
- Breakfast buffet
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Gym
- Sauna
- Spa
- Turkish bath
- Activities
- Bike rental
- Skiing
- Accessibility
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Congratulations! You know how to look for deals
Very good
Based on 1078 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Lucerne
Showing 5 featured reviews out of 1078 TripAdvisor reviews
C
Cosensa99
Kennesaw, Georgia
19/02/2026
“Hidden but Excellent”
Excellent hotel. Very friendly staff. Breakfast very good with wide range of choices. Comfortable and safe
Z
ziadahmadosman
Singen, Germany
26/01/2026
“Pleasant and enjoyable stay”
Clean and modern room. Varied and diverse breakfast. Very friendly and helpful hotel staff. Beautiful reception area.
P
Paul C
26/12/2025
“Bacio”
We made a short stopover as a family. Wonderful! The Bacio restaurant was a lovely experience! Moreover, the service truly enhanced our stopover. A special thought for Nora, who added a touch of magic to these moments. See you soon! Thank you
S
Sunshine34277170715
17/02/2026
“A comfortable, pleasant stay, stylish interior”
This is a newly renovated, comfortable hotel close to the train station & the lake. We were inter railing so the location was perfect for us. The room was small, but very well-equipped with excellent coffee, a comfortable bed and good bedding. It was spotlessly clean. The hotel seems to have its… more
R
RashadAllahyarov
04/01/2026
“Great Stay”
we have really enjoyed the stay. Great stuff working there, great services provided. I would definitely recommend.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 22 reviews
Service: 8
Cleanliness: 8
Room: 9
Facilities: 9
Location: 9
Breakfast: 8
Quality/Price: 8
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.