Description
This 3 star hotel is located in the city centre of Lucerne. It is close to the Lucerne and the nearest station is Lucerne. The Hotel has a restaurant. All 45 rooms are equipped with hairdryer and safe.
The hotel is situated on the river Reuss with a fantastic view of the famous Chapel Bridge and the Alps, in the pedestrian area of the historic old part of Lucerne with its many shopping opportunities. The hotel is only a 3 minute walk from the train station, the congress center, the famous concert hall and all sights of Lucerne.
Breakfast, Lunch and Dinner is available at the hotel.
- Other
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Lift
- Reception
- 24-hour reception
- Entertainment
- Shops in hotel
- Parking
- Nearby parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Café
- Currency exchange
- Fan
- Hair dryer
- Ironing equipment
- Luggage storage
- Newspapers
- Room service
- Safe
- Terrace
- Wake-up call service
- Bars
- Bar
- Restaurants
- Menu for diabetics (on request)
- Rooms for events / banquets
- Accessibility
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 1972 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Luzern
Showing 5 featured reviews out of 1972 TripAdvisor reviews
L
Luciano C
06/05/2026
“Excelent hotel in Luzern.”
Excellent hotel and very near the main attractions of Luzern. I recomment.
F
Fearless403758
01/05/2026
“We will be returning to this lovely Hotel des Alpes.”
We highly recommend this hotel. It is located a 5 minute walk to the train station, and the main part of town is within a very short walk. The hotel is overlooking the bridge on the Lake. The rooms are lovely: comfortable, clean and quiet. The restaurant downstairs has delicious food, we ate ther… more
C
Coldflyer
Bass Harbor, Maine
30/04/2026
“Could not want a better room.”
A wonderful stay. Staff at the desk was always very pleasant and helpful. The room was exactly what I had booked and had a balcony. Magnificent to sit on the balcony overlooking the river, bridge, the lake and the snow covered mountains in the distance. Ala-cart breakfast was excellent.
W
Whitney H
29/04/2026
“10 out of 10 would stay again!”
An adorable hotel in the perfect location to see everything Lucerne has to offer! We had interior views, but it was overall quiet and the watertower and bridge were directly outside of the hotel's restaurant, so a view was not needed. The staff was so lovely and welcoming, the food in the restauran… more
L
Lisa C
02/05/2026
“Great location!”
Location, location, location! Right across from the train station, directly on the river. The hotel was clean and comfortable. They could use some updates on the carpet, bedding. Front desk people were friendly and helpful. I’d stay there again!
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
10
Excellent
Based on 4 reviews
Service: 10
Cleanliness: 10
Room: 9
Facilities: 9
Location: 10
Breakfast: 9
Quality/Price: 9
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