Description
This 3 star hotel is located in the city centre of Lucerne. It is close to the Lucerne and the nearest station is Lucerne. The Hotel has a restaurant. All 45 rooms are equipped with hairdryer and safe.
The hotel is situated on the river Reuss with a fantastic view of the famous Chapel Bridge and the Alps, in the pedestrian area of the historic old part of Lucerne with its many shopping opportunities. The hotel is only a 3 minute walk from the train station, the congress center, the famous concert hall and all sights of Lucerne.
Breakfast, Lunch and Dinner is available at the hotel.
- Other
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Lift
- Reception
- 24-hour reception
- Entertainment
- Shops in hotel
- Parking
- Nearby parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Café
- Currency exchange
- Fan
- Hair dryer
- Ironing equipment
- Luggage storage
- Newspapers
- Room service
- Safe
- Terrace
- Wake-up call service
- Bars
- Bar
- Restaurants
- Menu for diabetics (on request)
- Rooms for events / banquets
- Accessibility
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 1959 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Luzern
Showing 5 featured reviews out of 1959 TripAdvisor reviews
A
Angie B
27/03/2026
“ABSOLUTELY WONDERFUL”
We ABSOLUTELY HIGHLY RECOMMEND you stay here 🤩10 /10 MOST WONDERFUL PLACE WERVE STAYED AT . From the moment you walk in the door , the staff couldn’t be more helpful. Our room was Gorgeous and the food , from dinner to Breakfast was So Yummy 🙏🏻 We Will Most Definitely be back ❤️
A
annewA6730MZ
San Francisco
23/03/2026
“Perfection.”
Quaint but with a modern twist and beautifully presented. The restaurant food was as impressive as the location. Walkable from the train station and right on the river. Superb views on a clear day.
G
GermanF_11
New Jersey
20/03/2026
“Lucerne the way it should be”
Wonderful stay at Hotel des Alps. I booked a room with a balcony facing Chapel bridge, Reuss river and Mt Pilatus. Stunning. Room was comfortable with enough space for 2 people and luggage. Shower pressure was good. Location wise is top notch. Right on Old Town, next to the river and 5 mins from … more
D
Daydream06500856493
10/03/2026
“Amazing view and location”
I loved my stay at Hotel des Alpes. The view of the Swiss Alps was absolutely breathtaking and something I won’t forget anytime soon. The location is fantastic and the staff were all so friendly and welcoming. The room itself was great as well. I’d happily stay here again.
I
Ioannis A
17/02/2026
“Perfect Hotel for Fasnacht and more”
Sehr cooles Hotel. Sauber, gute Location. Freundliches Personal.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
10
Excellent
Based on 4 reviews
Service: 10
Cleanliness: 10
Room: 9
Facilities: 9
Location: 10
Breakfast: 9
Quality/Price: 9
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