Description
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.. Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Lucern… more
With a stay at Hotel Des Balances, you'll be centrally located in Lucerne, a 3-minute drive from Chapel Bridge and 7 minutes from Swiss Transportation Museum. This upscale hotel is 12.8 mi (20.6 km) from Burgenstock and 0.1 mi (0.1 km) from Lucerne Town Hall.. Distances are displayed to the nearest 0.1 mile and kilometer. Lucerne Town Hall - 0.1 km / 0.1 mi Rosengart Collection - 0.2 km / 0.1 mi Mill Bridge - 0.2 km / 0.1 mi Saint Peters Church - 0.3 km / 0.2 mi Chapel Bridge - 0.3 km / 0.2 mi Jesuit Church - 0.3 km / 0.2 mi Hertensteinstrasse - 0.3 km / 0.2 mi Franciscan Church - 0.3 km / 0.2 mi Historisches Museum - 0.4 km / 0.3 mi Natur-Museum - 0.5 km / 0.3 mi St. James Way - 0.5 km / 0.3 mi Alpine Panorama Path - 0.5 km / 0.3 mi Museum Sammlung Rosengart - 0.5 km / 0.3 mi Mt. Rigi - 0.5 km / 0.3 mi Musegg Wall - 0.6 km / 0.3 mi The preferred airport for Hotel Des Balances is Zurich Airport (ZRH) - 67.9 km / 42.2 mi . Near Chapel Bridge.
Enjoy French cuisine at Restaurant Balances, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee..
- Other
- Air conditioning
- Heating (free of charge)
- TV
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Self-service laundry
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Casino
- TV lounge
- Parking
- Covered parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Shuttle transfer
- Airport transfer
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Breakfast in bed
- Café
- Conference centre
- Currency exchange
- Dry cleaning service
- Fax/photocopier
- Hair dryer
- Housekeeping
- Ironing service
- Laundry
- Luggage storage
- Meeting room
- Newspapers
- Private check-in / check-out
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Shoe shiner
- Sun terrace
- Sun terrace
- Terrace
- Trouser press
- Wake-up call service
- Children
- Childcare
- Bars
- Bar
- Coffee/tea in public areas
- Indoor bar
- Restaurants
- Breakfast buffet
- Breakfast in bed
- High chairs
- Menu for diabetics (on request)
- Rooms for events / banquets
- Swimming pools
- Outdoor pool
- Gym and SPA
- Gym
- Sauna
- Activities
- Golf course
- Golf course within 3 km
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Congratulations! You know how to look for deals
Excellent
Based on 2781 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Lucerne
Showing 5 featured reviews out of 2781 TripAdvisor reviews
C
Carol N
22/04/2026
“A must stay hotel in the heart of Lucerne.”
This hotel exceeded our expectations. Wonderful staff especially Luliana. Great location and excellent service. 5 star all the way from front desk to housekeeping.
K
Knutskogen
Chagrin Falls, Ohio
21/04/2026
“Wonderful!”
Great location within walking distance of the train station. Clean and quiet. Warm and courteous service.
K
KH199325
Schweiz
19/04/2026
“Cool location on the river”
We were in Lucerne for a comcert and had wanted to make it special and spend the night. Great location, on the river, many bars and restaurants around, short walk to KKL. the venue. The hotel is in the pedestrian zone, you get to drive if you stay there and they park you then for a fee- ok fee for … more
J
jchildress2026
Kent, Washington
17/04/2026
“Hotel des Balances”
Lovely hotel in the heart of beautiful Lucerne. Would recommend this hotel for your stay! I wish we could have stayed longer and enjoyed the ambiance of this area of Switzerland.
W
W7571BCsue
16/04/2026
“3 days in Lucerne”
We really enjoyed our stay at this hotel. The rooms were beautifully decorated and very clean with additional other items, such as, adaptors, coffee machine (with plenty of flavours to choose from) quality toiletries, umbrella, welcome sweets, etc; which were a nice touch. All the staff were very … more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
10
Excellent
Based on 7 reviews
Service: 10
Cleanliness: 10
Room: 10
Facilities: 10
Location: 10
Breakfast: 10
Quality/Price: 9
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.