Description
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.. Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Lucern… more
With a stay at Hotel Des Balances, you'll be centrally located in Lucerne, a 3-minute drive from Chapel Bridge and 7 minutes from Swiss Transportation Museum. This upscale hotel is 12.8 mi (20.6 km) from Burgenstock and 0.1 mi (0.1 km) from Lucerne Town Hall.. Distances are displayed to the nearest 0.1 mile and kilometer. Lucerne Town Hall - 0.1 km / 0.1 mi Rosengart Collection - 0.2 km / 0.1 mi Mill Bridge - 0.2 km / 0.1 mi Saint Peters Church - 0.3 km / 0.2 mi Chapel Bridge - 0.3 km / 0.2 mi Jesuit Church - 0.3 km / 0.2 mi Hertensteinstrasse - 0.3 km / 0.2 mi Franciscan Church - 0.3 km / 0.2 mi Historisches Museum - 0.4 km / 0.3 mi Natur-Museum - 0.5 km / 0.3 mi St. James Way - 0.5 km / 0.3 mi Alpine Panorama Path - 0.5 km / 0.3 mi Museum Sammlung Rosengart - 0.5 km / 0.3 mi Mt. Rigi - 0.5 km / 0.3 mi Musegg Wall - 0.6 km / 0.3 mi The preferred airport for Hotel Des Balances is Zurich Airport (ZRH) - 67.9 km / 42.2 mi . Near Chapel Bridge.
Enjoy French cuisine at Restaurant Balances, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee..
- Other
- Air conditioning
- Heating (free of charge)
- TV
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Self-service laundry
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Casino
- TV lounge
- Parking
- Covered parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Shuttle transfer
- Airport transfer
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Breakfast in bed
- Café
- Conference centre
- Currency exchange
- Dry cleaning service
- Fax/photocopier
- Hair dryer
- Housekeeping
- Ironing service
- Laundry
- Luggage storage
- Meeting room
- Newspapers
- Private check-in / check-out
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Shoe shiner
- Sun terrace
- Sun terrace
- Terrace
- Trouser press
- Wake-up call service
- Children
- Childcare
- Bars
- Bar
- Coffee/tea in public areas
- Indoor bar
- Restaurants
- Breakfast buffet
- Breakfast in bed
- High chairs
- Menu for diabetics (on request)
- Rooms for events / banquets
- Swimming pools
- Outdoor pool
- Gym and SPA
- Gym
- Sauna
- Activities
- Golf course
- Golf course within 3 km
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Congratulations! You know how to look for deals
Excellent
Based on 2812 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Luzern
Showing 5 featured reviews out of 2812 TripAdvisor reviews
I
idealimagesbyrobles
Palm Harbor, Florida
02/06/2026
“Hotel Des Balances is a Great Choice”
Had a Canal and Bridges view room on the 4th floor. My wife and I loved the view. Hotel was clean in many areas of the facility. In room coffee was a very nice treat!
L
Lynn E
01/06/2026
“Exceptional Stay”
Opening the window above the river with a view of the Chapel Bridge and Mt. Pilatus in the distance was simply breathtaking. The staff were kind and efficient. The room decor was classy and sophisticated. We received chocolates on the first evening. Nightly chocolates would be an added treat for gu… more
G
geraldlangdale
Leicester, United Kingdom
31/05/2026
“Wonderful hotel in great location”
Whilst the hotel is great , the best bit is the staff who are so friendly and efficient. The room staff kept the room and all parts of the hotel immaculate, the kitchen staff make the best scrambled eggs and quality dinners, and the bar and waiting staff are so friendly and fun whilst always profes… more
J
jennywY3061RB
Southlake, United States
31/05/2026
“Perfect Hotel in Lucerne”
Hotel des Balances is the perfect choice when visiting Lucerne. The location is great for walking everywhere. The river view rooms are breathtaking - highly recommend booking a room on the river. We really enjoyed the breakfasts and we really enjoyed the bar in the evenings. The staff is very nice … more
M
Maps21681816045
Toronto, Canada
31/05/2026
“May 2026 visit”
Hotel was perfectly located, Restaurant was excellent, rooms very comfortable but small compared to North American standards, service was excellent and the view from the lounge and restaurant was amazing.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
10
Excellent
Based on 7 reviews
Service: 10
Cleanliness: 10
Room: 10
Facilities: 10
Location: 10
Breakfast: 10
Quality/Price: 9
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.