Description
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find a sauna and a 24-hour fitness center. Additional features at this Belle Époque hotel include concierge services, wedding services, and a ballroom.. Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.. Featured ame… more
With a stay at Mandarin Oriental Palace, Luzern, you'll be centrally located in Lucerne, steps from Lake Side Promenade and within a 10-minute walk of Loewenplatz. This luxury hotel is 0.6 mi (1 km) from Saint Peters Church and 1.2 mi (1.9 km) from Chapel Bridge.. Distances are displayed to the nearest 0.1 mile and kilometer. Lake Side Promenade - 0.2 km / 0.1 mi Grand Casino Lucerne - 0.3 km / 0.2 mi Hofkirche - 0.5 km / 0.3 mi Hertensteinstrasse - 0.7 km / 0.5 mi Old Swiss House - 0.8 km / 0.5 mi Loewenplatz - 0.8 km / 0.5 mi Bourbaki Panorama - 0.8 km / 0.5 mi Glacier Garden - 0.9 km / 0.5 mi Lion Monument - 0.9 km / 0.6 mi Saint Peters Church - 1 km / 0.6 mi Alpine Panorama Path - 1.1 km / 0.7 mi St. James Way - 1.1 km / 0.7 mi Via Gottardo - 1.2 km / 0.7 mi Rosengart Collection - 1.2 km / 0.7 mi Lucerne Ferry Terminal - 1.2 km / 0.7 mi The nearest major airport is Zurich Airport (ZRH) - 68.3 km / 42.4 mi . Near Chapel Bridge.
Grab a bite at Quai 10, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Dance hall
- Parking
- Covered parking
- Nearby parking
- Parking
- Parking (extra charge)
- Security-controlled parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Pay-per-use WiFi
- Services
- 24-hour gym
- Balcony
- Banquet and event room
- Bike rental
- Car rental
- Cloakroom facilities
- Conference centre
- Currency exchange
- Garden
- Hair dryer
- Hair salon / beauty centre
- Iron
- Ironing equipment
- Library
- Lockers
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Private check-in / check-out
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Sun terrace
- Terrace
- Trouser press
- Wedding service
- Children
- Babysitting service
- Childcare
- Children´s entertainment
- Bars
- Bar
- Coffee/tea in public areas
- Snack bar
- Restaurants
- Breakfast buffet
- High chairs
- Kids buffet
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Swimming pools
- Full SPA circuit
- Gym and SPA
- Gym
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Golf course
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- General
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- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 152 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 4 featured reviews out of 152 TripAdvisor reviews
J
Julie K
20/07/2026
“Wonderful hotel”
I highly recommend this hotel if you're visiting Lucerne. Fantastic location both in terms of scenery/views (it's right on the lake) and proximity to Old Town and dining/shopping areas. At all levels, from the concierge to servers in the restaurant, the staff was very helpful and friendly. My fam… more
L
lobels
Boca Raton, Florida
16/06/2026
“BINGO”
I should live in the hotel. My stay was amazing. Did I mention that I would not be opposed to spending everyday there. Best service on the Planet. If a peaceful lakeside small city vacation is on your radar, look no further. Did I mention the black out shades, cleanliness, staff of my dreams, loca… more
B
BCKC826
London, United Kingdom
19/05/2026
“A wonderful relaxing hotel with amazing staff and great dining.”
We had a five night stay with a room overlooking the lake. The room we had was perfect allowing us to have wonderful nights sleep and enjoying relaxing times sitting on the balcony over looking the glorious lake . We took advantage of the spa (amzing) , the gym (everything you need for a decent wor… more
A
A T
Naples, Florida
07/07/2026
“Probably the Best Hotel in Lucerne”
The historic hotel was located a short bus ride from Lucerne and the bus stop was across the street. The hotel was lovely as was our room with a balcony. We had a very good view of the water. Both breakfast and dinner were good but the server at dinner got a few orders confused. The breakfast wa… more
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