Hotel Eden Roc

“Wonderful experience”

Our stay at Eden Roc Ascona was simply exceptional. From the moment we arrived until the moment we left, every single member of the team made us feel genuinely welcome. The level of service was outstanding—warm, attentive, professional, and always one step ahead without ever feeling intrusive. It … more

Our stay at Eden Roc Ascona was simply exceptional. From the moment we arrived until the moment we left, every single member of the team made us feel genuinely welcome. The level of service was outstanding—warm, attentive, professional, and always one step ahead without ever feeling intrusive. It is rare to experience such consistent excellence. The rooms were beautiful, elegant, and extremely comfortable, with thoughtful touches everywhere: fresh flowers, delicious fruit, and impeccable attention to detail. What impressed us most was how wonderfully the hotel welcomes families. Our children were delighted to find everything prepared especially for them, from children’s bath products and shampoo to a carefully arranged bathtub that immediately made them feel at home. These are the kinds of details that turn a luxury hotel into a truly memorable one. The food was excellent throughout our stay. Every meal was beautifully prepared and absolutely delicious. Whether breakfast, lunch, or dinner, the quality of both the cuisine and the service was impeccable. The pool and the entire setting are magnificent, creating a relaxed yet refined atmosphere that makes it difficult to leave. Our family gathered here to celebrate my father’s 100th birthday, and Eden Roc made the occasion even more special. The kindness, generosity, and professionalism of the entire staff ensured that every guest—from the youngest children to our 100-year-old father—felt genuinely cared for. Eden Roc is not simply a beautiful hotel; it is a place where hospitality is elevated to an art. We leave with wonderful memories and cannot wait to return. A heartfelt thank you to the entire team for making our stay absolutely perfect.

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“A credit to the brand😊👍”

May 1st... A warm 😊 welcome was complimented by an enjoyable hour or so enjoying the vista from the lawn, service ( from Andrea👍👍) , drinks, snacks & people watching .. A return is guaranteed on our next trip..😊👍

“Just absolutely fabulous”

Beautiful hotel, location, room, service, dining + spa. Clean, calm. Hotel staff wonderful. Spa quiet, serene and quite lovely. Mountain bikes available - safe + reliable. Great rides available. Breakfast overlooking the lake. Thank you so much to you all. 🌸

“A place that does not feel like a hotel but like coming home.”

…perhaps even a small piece of paradise. From the very first moment, Eden Roc Ascona exceeded all expectations. Despite a long and difficult journey, we were welcomed with such genuine warmth that everything else faded instantly. Service here is truly top-notch intuitive, attentive, and delivered … more

…perhaps even a small piece of paradise. From the very first moment, Eden Roc Ascona exceeded all expectations. Despite a long and difficult journey, we were welcomed with such genuine warmth that everything else faded instantly. Service here is truly top-notch intuitive, attentive, and delivered with natural elegance. A special thank you to Nicole and Margaretha for the perfect first impression at reception. Roberto and Janis, both concierge, ensured throughout our stay that no wish remained unfulfilled always helpful, warm, and highly professional. Our beautifully renovated suite with panoramic lake view was simply breathtaking. Waking up to this view each morning is something words can hardly capture. The interior is refined, high-quality, and thoughtfully detailed designed for true comfort. The culinary experience is outstanding. With 2 Michelin stars and 19 GaultMillau points, the level is exceptionally high yet what you experience goes far beyond awards. Every dish feels like a journey for the senses. Whether enjoying the stylish Easter brunch, prepared with incredible attention to detail, or a quiet moment at the bar accompanied by soft piano music at sunset every moment feels special. A heartfelt thank you to Andrea (Marina Restaurant) for his remarkable precision and care, as well as to Rosa, Vanessa, and Anna in the Eden Roc restaurant, whose attentiveness and warmth made every meal a pleasure. Elisabeth and Giacomo (Food & Beverage) ensure a seamless level of excellence across all restaurants, fulfilling even special requests effortlessly. Marta, Front Desk Manager, combines professionalism with genuine kindness in a truly exceptional way. My deepest respect also goes to Markus Tauss leading a team at this level of excellence speaks for itself. It says everything that we decided to extend our stay already on the second day. The entire property is stunning: beautiful gardens, a private beach by the lake, multiple pools, and a stylish, immaculate wellness area with daily sauna infusions. The atmosphere remains calm and refined, despite being welcoming to families and dogs. The clientele is elegant, and the overall ambiance warm and distinguished. The location is ideal directly on the promenade, just a short walk, with countless possibilities to explore the surrounding area. I could go on, but ultimately this is something one must experience personally. For those who appreciate true quality, attention to detail, and heartfelt hospitality this is a place not to miss. Thank you to the entire team for creating such a memorable experience.

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