Description
Facilities: Guests have a choice of 120 non-smoking rooms, including 28 suites and 71 apartments, located in two 5-storey buildings with lifts. The reception desk is open round the clock. A cloakroom, baggage storage service, safe and currency exchange service are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking exc… more
Location: The hotel is an oasis of Wellness set into a luxuriant natural park, in the midst of the hills of Lugano and with an open view of the lake, the surrounding mountains and the city, only few minutes from the town centre and the lake. In the centre of Lugano, guests will find restaurants, bars, a railway station, the tourist centre, Via Nassa with its shops, and casinos.
Meals: Various dining options are available, including a dining room, a breakfast room, a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Catering options include bed and breakfast and half board. A generous breakfast buffet guarantees a great start to the day.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Casino
- Disco / DJ
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Outside parking
- Parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Bike rental
- Breakfast in bed
- Car rental
- Cloakroom facilities
- Conference centre
- Currency exchange
- Doctor
- Fax/photocopier
- Fireplace
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Heated pool
- Indoor pool
- Ironing equipment
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Seasonal outdoor pool
- Security
- Serviced office
- Shoe shiner
- Sun terrace
- Sun terrace
- Terrace
- Trouser press
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Children´s entertainment
- Kid´s club
- Bars
- Bar
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- High chairs
- Menu for diabetics (on request)
- À la carte restaurant
- Swimming pools
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Bike rental
- Diving
- Golf course
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 1651 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Lugano
Showing 4 featured reviews out of 1651 TripAdvisor reviews
S
suep602
Weymouth, United Kingdom
26/02/2026
“A lovely relaxing hotel to stay”
A beautiful hotel with amazing views of Lugano. The spa was lovely and the gym was one of the best equipped we have been in. The staff especially at reception were super helpful and friendly. The hotel was very clean and continually being maintained. We had a lovely relaxing stay.
A
Anna R
28/12/2025
“Sehr angenehmer aufenthalt”
Sehr schönes hotel Sauber und grosse zimmer das personal sehr freundlich Das spa war sehr gut Zu fuss in die stadt 15 min.
Y
Yannick R
24/12/2025
“Une nuit un dîner et envie de revenir”
Excellent moment d’étape Lugano ville de charme La suisse mais presque l’Italie La montagne au pied d’un lac presque la mer
V
Vira M
03/01/2026
“Nice view”
Very good location and views . Good breakfast 🥞 good personal , nice decorations for a Christmas and New Year. 🎄🎉🎄🎉🎄
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 6 reviews
Service: 10
Cleanliness: 9
Room: 9
Facilities: 9
Location: 9
Breakfast: 10
Quality/Price: 9
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