Description
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and an outdoor tennis court. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.. Hotelstars Union assigns an official star rating for properties in Switzerland. This property is … more
When you stay at Alpen Resort & Spa Zermatt in Zermatt, you'll be in the mountains, just steps from Zermatt-Matterhorn Ski Paradise and 4 minutes by foot from Tour Monte Rosa. This family-friendly hotel is 0.1 mi (0.1 km) from Zermatt–Sunnegga Funicular and 0.1 mi (0.1 km) from Zermatt Visitor Center.. Distances are displayed to the nearest 0.1 mile and kilometer. Zermatt-Matterhorn Ski Paradise - 0.1 km / 0.1 mi Tour Monte Rosa - 0.3 km / 0.2 mi Zermatt Visitor Center - 0.4 km / 0.3 mi Zermatt–Sunnegga Funicular - 0.7 km / 0.4 mi Matterhorn Museum - 0.9 km / 0.5 mi St. Mauritius Church - 0.9 km / 0.6 mi Mountaineers Cemetery - 0.9 km / 0.6 mi Zermatt - Furi - 1 km / 0.6 mi Furi Ski Area - 1 km / 0.6 mi Furi - Riffelberg - 1 km / 0.6 mi Kirchbrücke - 1.1 km / 0.7 mi Zermatt-Furi Gondola - 1.6 km / 1 mi Sunnegga Ski Resort - 1.7 km / 1.1 mi Forest Fun Park - 1.8 km / 1.1 mi Sunnegga Paradise - Blauherd Cable Car - 2.6 km / 1.6 mi The nearest major airport is Sion (SIR) - 78.2 km / 48.6 mi . Near Zermatt–Sunnegga Funicular.
Satisfy your appetite for lunch or dinner at Restaurant Matterhorn, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 11 AM.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- Concierge service
- Multilingual staff
- Reception
- Entertainment
- Dartboard
- Games room
- Pool table
- Parking
- Covered parking
- Nearby parking
- Parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Breakfast in bed
- Café
- Currency exchange
- Fax/photocopier
- Garden
- Hair dryer
- Heated pool
- Indoor pool
- Luggage storage
- Newspapers
- Rooftop pool
- Room service
- Safe
- Sale of ski passes
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Terrace
- Wake-up call service
- Children
- Babysitting service
- Game area
- Kids' playground
- Kids' pool
- Kid´s club
- Slide
- Bars
- Bar
- Restaurants
- Menu for diabetics (on request)
- Swimming pools
- Children’s pool
- Full SPA circuit
- Gym and SPA
- Gym
- Sauna
- Spa
- Turkish bath
- Activities
- Skiing
- Table tennis
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- General
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 1313 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in a quiet and peaceful area
Showing 5 featured reviews out of 1313 TripAdvisor reviews
J
Jean M
29/04/2026
“Superb stay🥰”
Location was central, we cannot express how happy our stay at this hotel made us. Staff, rooms, atmosphere, cleanliness and service was spectacular. Would certainly recommend this hotel. Breakfast was super Cannot wait to return. Thank you for a fantastic stay.
E
Editha M
19/04/2026
“Brst breakfast ever”
Fantastic hotel with the best breakfast in quality and variety I ever had. Been travelling on my own and had a single room. Still quite spacious. Unfortunately didn't use the spa. Very friendly and helpful staff.
L
Lloyd K
05/04/2026
“An Unforgettable week in Zermatt at the Alpen Resort & Spa Hotel.”
The hotel is excellent in every aspect. The staff are proffesional, helpful and freindly.I had the option to check in in advance which made the process very smooth we arrived. The free shuttle transport to and from the train station is ideal. The location which is just outside the busiest part of t… more
N
Natalie B
01/04/2026
“Great Stay!”
The hotel was very nicely appointed. The room was much larger than I typically see when travelling in Europe. The breakfast was very good. The pool was terrific. Great location, short walk to main street and shuttle to gondola.
T
Ted Kf L
19/04/2026
“Suggestion to daily replenishments”
Shall we suggest to have a daily replenishment of coffee and milk capsules as there was no such replenishment during our stay for 4D3N. I think it’s a basic service even we did not ask for the replenishment on day-to-day basis. Of course, we would be more happy if there was a tissue box in the room… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 3 reviews
Service: 10
Cleanliness: 10
Room: 8
Facilities: 10
Location: 9
Breakfast: 8
Lunch/Dinner: 10
Quality/Price: 9
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