Boutique Hotel Albana Real - Restaurants & Spa

“Great hotel”

We had an amazing stay at this hotel and truly loved every part of the experience. The location is perfect, especially if you want to enjoy Zermatt for the first time. We had already visited other parts of Switzerland, and finally coming here felt very special. The atmosphere of the hotel is warm,… more

We had an amazing stay at this hotel and truly loved every part of the experience. The location is perfect, especially if you want to enjoy Zermatt for the first time. We had already visited other parts of Switzerland, and finally coming here felt very special. The atmosphere of the hotel is warm, cozy, and relaxing. Waking up every morning to the mountain view from our room was absolutely magical and honestly felt like being in a fairytale. The rooms were very comfortable, well maintained, and spotless, which made resting easy after long days of exploring. In terms of cleanliness, everything was impeccable throughout the hotel. The environment was quiet and peaceful, so the noise level was never an issue, and we slept incredibly well every night. The service was consistently good and friendly. We had dinner at the hotel twice and really enjoyed the dining options. Our kids preferred the entrecôte, while we loved the Thai restaurant for its slightly spicy flavors, which we are used to. The Thai restaurant also has a unique interior that feels like being inside a boat, which was a fun and memorable detail. Considering the overall experience, the value for the quality, views, and service was absolutely worth it. The amenities offered made our stay even more enjoyable and comfortable. We would definitely love to come back in the future.

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“Alps hotel”

First stay in this hotel, good location with a short walk to the town and to the lifts. It has many facilities on site, boot / ski room, gym and pool. Rooms are a good size and more traditional alps style. Breakfast is good but would prefer it to start at 7am to be able to be prompt to get first li… more

First stay in this hotel, good location with a short walk to the town and to the lifts. It has many facilities on site, boot / ski room, gym and pool. Rooms are a good size and more traditional alps style. Breakfast is good but would prefer it to start at 7am to be able to be prompt to get first lift!

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“Sansi's Bar Smoking Lounge is Quite Nice, Excellent Drinks, Mediocre Cigar Selection”

This review is for Sansi's Lounge (Cigar/Smoking Lounge). I usually don't leave a review unless it's 5 stars--but this one really bummed me out. I had researched Cigar Bars in Zermatt as a cigar-smoking American looking forward to the opportunity to smoke Cuban cigars in beautiful indoor settings… more

This review is for Sansi's Lounge (Cigar/Smoking Lounge). I usually don't leave a review unless it's 5 stars--but this one really bummed me out. I had researched Cigar Bars in Zermatt as a cigar-smoking American looking forward to the opportunity to smoke Cuban cigars in beautiful indoor settings. Sansi's inside Hotel Albana Real was recommended on a few cigar forums--so I reached out to them for a current listing (or idea) of what cigars they had available. Someone from the hotel did respond to my email and sent me a cocktail and cigar menu. I even responded to confirm as the cigar prices seemed too good to be true since the significant price increases on all Habanos brands these past 5 years. They confirmed it was correct. I dragged my group of friends up to Sansi's the first night. It's on the other side of the river and although not far, it's past 2-3 other beautiful cigar lounges. The bartender and cocktails were 5/5. Well made, beautiful glassware and friendly service. The room itself is 4/5. Not super "clubby" but comfortable with a nice fire going in the middle of the room. The issue was the cigars: truly a mediocre list. Not a single Habanos, nor local Davidoff or even an upscale new world brand from Nicaragua, Honduras or DR. 80% of the cigars were Brazilian which were fairly priced, just not interesting at all. No knock on any brand of cigar or country of origin, just not what I was seeking nor told was available. As is usual in life: if it sounds too good to be true... We could have left but unfortunately ordered a round before inspecting the humidor. The bartender confirmed they had not had a Cuban cigar there in over 5 years. We ended up smoking what they had and having as second round. They need to update their website.

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