Description
Facilities: The hotel has 2 lifts and features 61 rooms, including 3 single rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access in public areas allows guests to stay connected. The hotel has wheelchair-accessible facilities. A fireplace creates a… more
Meals: The dining area includes a restaurant and a bar. Half board can be booked. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Multilingual staff
- Entertainment
- Computer room
- Pool table
- TV lounge
- Parking
- Nearby parking
- Parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Café
- Cloakroom facilities
- Conference centre
- Currency exchange
- Fax/photocopier
- Fireplace
- Garden
- Hair dryer
- Ironing equipment
- Library
- Luggage storage
- Meeting room
- Newspapers
- Public bathroom
- Room service
- Safe
- Sale of ski passes
- Security
- Serviced office
- Shoe shiner
- Sun terrace
- Supermarket in hotel
- Terrace
- Vending machines
- Children
- Babysitting service
- Childcare
- Game area
- Kids' board games
- Slide
- Bars
- Bar
- Coffee/tea in public areas
- Restaurants
- Breakfast buffet
- Gym and SPA
- Gym
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Golf course
- Golf course within 3 km
- Skiing
- Tennis court
- Accessibility
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Excellent
Based on 988 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Zermatt
Showing 4 featured reviews out of 988 TripAdvisor reviews
L
leok123
Long Island, New York
21/02/2026
“Great place to stay in Zermatt”
I want to address the previous negative review, since I am now staying at the hotel. Nothing could be further from the true. Hotel is located 3 minutes of walking distance from the train station. Reception was very nice, quick and helpful. The hotel itself is very cozy, clean and with the updated b… more
O
oliverw163
Washington DC, District of Columbia
20/02/2026
“Location, Service - Stay Here!”
Hotel Butterfly is excellently located within walking distance of the train station and one block from the main shopping street. The hotel has breakfast and afternoon snack included in the price. They also provide free transportation to the train station if you have luggage. There is both a saun… more
M
MerryM_13
Spokane, Washington
17/01/2026
“Friendly staff and a very nice stay in Zermatt”
The staff at the hotel were very friendly and accommodating. The food was excellent and generous. We liked the location which was just off the main Bahnhofstrasse and close to the train station and Gornergrat Railway to access the skiing and facilities on the mountain. Simone gave us a wonderful to… more
A
adambX9960EO
21/02/2026
“Could do better!”
Lovely hotel with friendly staff. However, if you dare to ask for water with your evening meal, you’ll be charged for it. It spoils the experience, so will be looking for an alternative this summer and next winter as a matter of principle.
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