Hotel Neufeld

“An expensive 3* hotel”

Basic amenities for a 3* hotel with high rates. No fridge in the room, none toiletries, no slippers, and the most HARD towels we've ever seen in a hotel ! Not any kind of toiletries, just 1 small soap for 2 persons, for 4 days ! The "shampoo-gel bath" green bottle in the bathroom was so hard, th... more

Basic amenities for a 3* hotel with high rates. No fridge in the room, none toiletries, no slippers, and the most HARD towels we've ever seen in a hotel ! Not any kind of toiletries, just 1 small soap for 2 persons, for 4 days ! The "shampoo-gel bath" green bottle in the bathroom was so hard, that you can not press it. There was an EMPTY SPACE between the 2 beds and the twin mattress was SO bouncy, so that you could "sink" into! Because of this, we had a bad back and a hip pain for the next days. Breakfast had just only the basic. No scrambled or fried eggs, no salad, no fruits, no sweets and a very - very strong coffee.

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“Acceptable, Average, but could have been better.”

Difficult hotel to review. Obviously location is quite good (central) to Zurich but the parking situation is very difficult. The hotel themselves have a very very small car park for 8 vehicles or less. There is a solution that they can explain but a hotel should find some bigger area for a car ... more

Difficult hotel to review. Obviously location is quite good (central) to Zurich but the parking situation is very difficult. The hotel themselves have a very very small car park for 8 vehicles or less. There is a solution that they can explain but a hotel should find some bigger area for a car park. Doesn't have to be immediately close to the hotel. I appreciate that central Zurich is very busy and there is little available space, but I'm just being honest. Zurich is not a very car friendly city, so with better research I would have chosen a hotel with a better parking facility. The hotel also loses a star rating becuase of the breakfast. I have stayed in 3 and 4 star hotels in many places in Europe and this was the most disappointing breakfast. Very small selection of fruit (no bananas/oranges/peaches?) and the bread, meat and cheese weren't the best. No scrambled or fried eggs, only hard boiled. No crispy bacon or sausages. The toast station is hidden away and I didn't notice it until the end. Also the pastries were not deluxe by any means. And it may sound harsh to say things for a 3 star hotel but the prices are closer to a 4 star hotel therefore my expectations were a bit higher. So in summary I would advise to stay in this hotel only if you want to use trams every day, or if a truly excellent breakfast is not important to you. The staff were the only 'very good' thing about the hotel.

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