Le Meridien Taipei

“Pleasant and comfortable stay”

Near malls, not that far from MRT, well-maintained rooms. Really appreciated having the larger than usual space for my luggage (they also provided a luggage rack which I didn't even need to use) and sufficient clothes hangers. However I felt the light at the bathroom mirror could be a lot brighte… more

Near malls, not that far from MRT, well-maintained rooms. Really appreciated having the larger than usual space for my luggage (they also provided a luggage rack which I didn't even need to use) and sufficient clothes hangers. However I felt the light at the bathroom mirror could be a lot brighter and for some reason the shower stall was very dimly lit. Breakfast was rather basic and slightly lacking in variety (very personal opinion though). Small incident: I got my room key card but did not immediately enter the room as I was busy with work. About an hour later, I tried to enter my room and realised both key cards didn't work. Got them reprogrammed at the front desk, entered my room, only to find that there was a guy in there polishing the shower fixtures. He looked very shocked to see me and asked if that was my room. Since I still had work to do, I exited the room and left him to continue his work. No harm done.

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“Great location for shopping, close to metro and lots of restaurants. Staff are not the friendliest!”

It’s easy to see a well managed hotel, the staff are friendly and the management anticipates the little things that makes your stay that much better. Sadly I don’t think this is one! The staff here don’t greet the guest, whether you enter an elevator with staff in the elevator or the ground floor b… more

It’s easy to see a well managed hotel, the staff are friendly and the management anticipates the little things that makes your stay that much better. Sadly I don’t think this is one! The staff here don’t greet the guest, whether you enter an elevator with staff in the elevator or the ground floor breakfast restaurant they seem not to respond to a simple good morning. The room I had was very nice however the toilet closet had yellow stains along all the white caulking.. it’s not what I expect from a 5 stay hotel! The hand held shower wand was installed incorrectly so you could not move the wand holder past 5 foot 10 inches, yet there was 6 more inches if it had been installed correctly to slide the holder up but it was blocked by the bracket holding the pole! The seating for guest who requires a seat while waiting for a taxi or grab is conveniently located by the elevators and there is no way to see the entrance of the hotel. It just makes no sense! The breakfast restaurant on the ground floor has less than 6 sets of salt and pepper shakers… again I am being generous I believe there are only 4 for the entire restaurant.. again management is just not wearing the customer hat! I did stay at the Sheraton Grand, the staff were excellent! Location not as good so you might consider the W hotel that has similar location as the Le Meridian.

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“Lovely suite, it's the food that let's this place down.”

We stayed 8 nights. Check in was efficient. Recognition of status [Titanium] upgraded to a Junior suite. The suite was fabulous and very spacious and comfortable.  We were surprised by the location of their suite's, right by the lifts.  Thank You for the upgrade. We were advised upon checkin t… more

We stayed 8 nights. Check in was efficient. Recognition of status [Titanium] upgraded to a Junior suite. The suite was fabulous and very spacious and comfortable.  We were surprised by the location of their suite's, right by the lifts.  Thank You for the upgrade. We were advised upon checkin that soft drinks and beer in our mini bar are complimentary, but not once did the staff replenish them!  What hotels do not replenish the mini bars? Let me guess, those that are supposedly free! The hotel is quiet and in a great location.  Close to so many shopping centres, easy walk to the Town Hall and Taipei 101. On 12/03/26 we felt the earthquake that struck on the east coast [4].  They said it was intensity 2 in Taipei city.  We were lying on the bed and boy did it sway back and forth.  The lamp shade was also swaying.  We quickly packed our backpack and went downstairs and to our surprise Reception were not aware of it.  In fact when we told them they discounted what we said by saying "couldn't be as no other guests have reported it" well guess what there's always a first!  we pressed the matter and finally they looked on the internet and responded "Oh yes, yes".  While we understand this may happen often in your country, however you are hosting many international guests like us who have never experienced this before and we felt their response and lack of providing information to us very poor.  I'd hate to be in this hotel if there is ever an emergency.  We had to interrogate both of them at reception as to what the safety protocols are in such events.  They didn't seem to know much and left us with little to no confidence, to that point we walked out of the hotel as it felt safer to do so.  We were not sure if there would be after shocks. Club Lounge - The club is small and un-inviting, we observed people don't stay long.  It's basically one small room. -Food is not appetising and served COLD even when it should be a hot dish.  -Food isn't well presented and mostly seafood. -Small selection of spirits. -The many staff are not proactive or friendly and mainly just sat behind the desk. Breakfast - Lack of staff understanding 'any' English for a global hotel chain we were surprised. - I was shocked when I ordered poached eggs x2 to be delivered 1 egg in a tiny dish (see photo), not served on toast or anything. - The coffee is terrible, how can you get this so wrong.  Its a coffee machine, there's also a coffee machine in the club lounge at least they can provide an ok flat white, no signs of this being available at breakfast, as we asked. - The scrambled eggs where like rubber and totally over cooked one day, then extremely runny and undercooked the next day, this is not good for you so we gave up on their terrible eggs. - Breakfast does not cater for westerners. We thought this maybe a Taiwan thing on how they cook eggs [or not] "RAW" but no it isn't.  We moved to the Sheraton Taipei and their eggs and omelettes were lovely. The food in general was alot more palatable at the Sheraton Taipei. We would not stay here again purely because of the food.

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