The Okura Prestige Taipei

“Great value luxury hotel with excellent location for shopping, public transportation and food!”

Best value, high end luxury hotel I stayed in since COVID. Excellent location, walking distance from Takeshimaya Department store and subway Impeccable, friendly and helpful service. Clean, modern and generous size bedroom and bathroom with comfortable beds. TV could have more western business, spo… more

Best value, high end luxury hotel I stayed in since COVID. Excellent location, walking distance from Takeshimaya Department store and subway Impeccable, friendly and helpful service. Clean, modern and generous size bedroom and bathroom with comfortable beds. TV could have more western business, sports and news channel!

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“True 5 Star Hotel with Great Service, Rooms and Location”

The moment your walk into the lobby, past the doormen, you can tell this is a top notch hotel. Everything about the hotel was perfect and deserving of a five star rating. From the doormen opening the doors and greeting you, to reception, the rooms, housekeeping, it was 5 star service.(other so cal… more

The moment your walk into the lobby, past the doormen, you can tell this is a top notch hotel. Everything about the hotel was perfect and deserving of a five star rating. From the doormen opening the doors and greeting you, to reception, the rooms, housekeeping, it was 5 star service.(other so called 5 star hotels on this same trip did not pass the test) We had their deluxe king room. It was roomy and well laid out with plenty of room to stretch out and put our luggage on the floor (as we were only there 3 nights, we tend to live out of the suitcase rather than unpack) and not bump into everything. The bed was very comfortable. The room had a good size desk, plenty of plugs placed were you would need them (except the nightstand on the right hand side of the bed had no plugs) , and good wifi The safe is inside one of the nightstand drawers (at first I could not find it) and big enough for your laptop and everything else you might want to store) Bathroom was good size with plenty of room for both of us to lay out our stuff. Shower area was very large and the water was good (hot and strong). The location is also superb. The hotel is close to one of the subway stations (about a 5 min walk). There are also a nice bakery across the street (we opted not to partake in the hotel buffet) as well as a 7-11. All of the staff we encountered were terrific , friendly and helpful. The doormen ,concierge, front desk, the lobby attendants …not sure their title but they seemed to be watching over everything. One of these fellows standing in the lobby and helping people was particularly professional with us on the day we left. Our flight was in the evening, so we had stored our luggage at the hotel and went out and about for a few hours. After we got back, we were able to use the gym to shower and change. We were waiting for our driver, I wanted to get some water or a soda to drink, as it was pretty hot out the days we were in Taipei. I went to the bar to get a soda, and was told there was a minimum, per person, which amount was ludicrous for a coke (I think it would have cost me $15-20…if my wife did not join me). The little shop in the lobby did not have cold drinks (this is something they should fix btw) and I could not find anywhere else at the hotel to get something and did not want to run out to the 7-11 across the street etc to get one. I asked one of the attendants standing the lobby if there was somewhere I could get a bottle of water or something…and he said, “of course, just a minute”. He came back with two cold bottles of water. For free. When our driver arrived, this same fellow grabbed a couple more for us for the road! Now that was 5 star service. The pictures on their website accurately reflect the hotel and rooms. I would highly recommend staying at this hotel when in Taipei. I will the next time we are there.

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“Perfect location for our purpose.”

We chose the Okura Prestige as our base for eight nights exploring northern Taiwan. It's centrally located right next to Zhongshan Station on the red MRT line. Entrance/Exit 3 is only 100 meters away, but the extra 50 meters to Exit 4 are well worth it for those who appreciate an escalator. Right n… more

We chose the Okura Prestige as our base for eight nights exploring northern Taiwan. It's centrally located right next to Zhongshan Station on the red MRT line. Entrance/Exit 3 is only 100 meters away, but the extra 50 meters to Exit 4 are well worth it for those who appreciate an escalator. Right next to the hotel, there's a 7-Eleven, a pharmacy, and two large Shin Kong Mitsukoshi department stores with good restaurants and a large, diverse food court. All of this is within a five-minute walk. There's also an ATM in the hotel lobby. Overall, it was the perfect base for our needs. The room on the 10th floor was spotlessly clean and featured a comfortable bed with top-quality linens. It also included a Nespresso coffee machine, a Dyson hairdryer, and a sturdy desk with ample and well-designed power outlets and USB ports. They certainly didn't skimp on guest comfort. The breakfast restaurant offered a diverse selection and was excellent. The lobby staff were extremely polite, opening the doors, rushing ahead to press the elevator button, and even bowing. We found this extreme form of Japanese politeness somewhat embarrassing. Conversely, we felt rudely harassed by the room service during our stay. After only the second night, a note was left in the mailbox by our door stating that they couldn't clean our room in the morning while we were still there. On the following days, the housekeeper knocked to ask when she could clean the room. On the day of our departure, she simply knocked briefly and then entered. This experience somewhat marred the otherwise overwhelmingly positive impression. Better training for the room service staff seems necessary so they don't make a mockery of the politeness displayed in the lobby.

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“Old and dated rooms”

The hotel itself is nice, everyone was super nice, great buffet but the rooms are old and dated. Location is not great to see the major sights.