Description
Facilities: The hotel has a lift and features 39 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A … more
Location: Idyllically situated on the sea-front of ancient Stone Town, flanked by an exotic mix of sultans' palaces, Portuguese forts, ancient dhow harbours and bright bazaars, the hotel is a haven of tranquillity and opulence amongst the bustle of one of Africa's most ancient and most enchanting towns.
Meals: Dining facilities include a restaurant, a café and a bar. A variety of catering options can be booked. Guests can choose between half board and full board. A generous breakfast buffet and lunch are served every day. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Self-service laundry
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Casino
- Entertainment
- Games room
- Live music
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Outside parking
- Parking
- Valet parking
- Shuttle transfer
- Airport transfer
- Shuttle
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Barbecue
- Breakfast in bed
- Café
- Car rental
- Coffee machine
- Conference centre
- Currency exchange
- Doctor
- Fan
- Fax/photocopier
- Fireplace
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Housekeeping
- Indoor pool
- Laundry
- Library
- Lockers
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Picnic area
- Private pool
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Terrace
- Vending machines
- Wake-up call service
- Children
- Babysitting service
- Childcare
- Cot
- Game area
- Kids' playground
- Kid´s club
- Swimming pools
- Children’s playground
- Children’s pool
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- Menu for diabetics (on request)
- Rooms for events / banquets
- Shared kitchen
- Gym and SPA
- Gym
- Massages
- Spa
- Activities
- Bike rental
- Diving
- Golf course
- Golf course within 3 km
- Snorkelling
- Table tennis
- Accessibility
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 1031 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Zanzibar City
Showing 5 featured reviews out of 1031 TripAdvisor reviews
M
margaret E
29/07/2026
“Our experience in Serena hotel Zanzibar was fantastic expecialy Edwin heshima made us feel at home. Edwin is the best !”
Have you been to Serena hotel in Zanzibar ? If not please book that hotel for your holiday. You will meet up with a worker called Heshima Edwin who is the best . He is very gentle calm and a welcoming Not only him, but he is the best . My kids and grand children are so happy to meet him ev… more
K
KayAnderson62
Lincoln, Nebraska
24/07/2026
“Luxurious historical charm on the beach at a reasonable price.”
The Serena Hotel is on a quiet beach directly next to the Hyatt. The hotel retains its historic charm but has all the amenities of an upscale experience. It was exceptionally clean, good air conditioning & wifi, comfortable bed, delicious breakfast, beautiful pool. It's next to excellent beach rest… more
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Passenger06728840169
Glasgow, United Kingdom
29/07/2026
“A Memorable Beach Dining Experience”
While looking for a good beachfront dining spot, the Serena kept appearing in recommendations, and now I understand why. From the moment I arrived, I received a very warm welcome from Hashima (I hope I've got the spelling right). His hospitality immediately made me feel comfortable. He recommended… more
D
Daudi M
France
25/07/2026
“Ocean view”
The view of the ocean is extrême close and overwhelming
R
reallyitchyfeet
Hereford, United Kingdom
27/07/2026
“Lovely building, good location - awful service.”
We found the Zanzibar Serena to be perfectly located in Stonetown. The building is beautiful, right next to the sea with a pool and lovely terrace. The rooms are airy with AC with amazing views of the beach and pool. They are very clean - however the shower head could do with an upgrade. It was … more
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