JC Kevin Sathorn Bangkok Hotel

“JCKevin Hotel”

A really lovely experience with great facilities and very welcoming and knowledgeable staff. Our doorman Lucky was particularly helpful and made our experience here all the better with his kindness. Hope to be back soon as this was one of the nicest stays I've had abroad in a long time

“JCKevin-great experience...”

Lucky Lucky Lucky, a great doorman, smiling face, knowledge of the area, Arsenal fan (tick tick), made us feel so welcome. JCK, really nice Hotel. Great location, great pool. Massage facility to die for. Yep! 4 stars, 5 would be out of this world!!!

“Grubby”

Really friendly and welcoming however rooms very scuffed and in need of new carpets and deep clean. Felt grubby we had to get maintenance to fix the shower and the sofa in the living room was ripped and frayed. Needs allot of investment to take up to spec. Great space though booked a huge 2 bed a... more

Really friendly and welcoming however rooms very scuffed and in need of new carpets and deep clean. Felt grubby we had to get maintenance to fix the shower and the sofa in the living room was ripped and frayed. Needs allot of investment to take up to spec. Great space though booked a huge 2 bed apartment room and for the space it was cheap. Wouldn’t return better options out there

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“Not a 5 star and nowhere anything near a 5 star hotel. Needs a total refurb - awful”

I’m not sure where these other people stayed whilst giving high scores for a hotel, but this was certainly NOT and nowhere near a 5 star hotel. On arrival for our stay, the door staff couldn’t even say hello which I found odd. Then as we went to the check in desk at reception, i was met with gru... more

I’m not sure where these other people stayed whilst giving high scores for a hotel, but this was certainly NOT and nowhere near a 5 star hotel. On arrival for our stay, the door staff couldn’t even say hello which I found odd. Then as we went to the check in desk at reception, i was met with grumpy people just seemed stressed and not happy at all….not a good start. However this was nothing compared to going to our room. The cases took over an hour to come to our room which wasn’t great as we were due to go out. When i spoke to reception they just said they would be there soon. When we called the lift, we stepped into it and the lift actually dropped about 2cm so never even stayed level and they were playing awful music on a tv screen showing two gay men kissing at a rave party - so they were trying to promote their parties. Glad i never had children seeing that. When the doors opened to our floor, all i can say is that i thought i had gone back in time looking at really outdated decor that had not been properly cleaned for years. My room was even worse. I had to get someone from maintenance to help me get in my room because the key card wasn’t working correctly and when i got in, i thought someone was pulling a joke on me. What a dive! Firstly i can only say that this place was filthy. You can see the cleaners had cleaned the floor but nothing else in years. I have attached a picture on how dirty the net curtains were - yuk. The furniture and decor was like something a hotel had about 30 years ago with pictures on the walls only being held on by the thread of the picture, dirty, grimy doors to the showers, carpets that were torn, marked and thread-bear, chips out of the walls, and an air conditioning unit that sounded like it was falling down he stair. I had to call reception and the maintenance guy arrived stating that it was broken (it actually looked like it hadn’t been replaced since the hotel was built). The reception moved us and again i was totally disgusted at the room. The same issue with carpet and nets etc, the sofa was so dirty that i wouldn’t let an animal on it (if i had one) and the bathroom sink was gross with dirty chrome and grouting. In the hallways, the decor is so dark and dreary that you feel depressed just walking around and they staff have closed the blinds to the views just so you don’t see the totally filthy windows that haven’t been washed in lots of years. The only reason i never gave this a two star was because the sky bar offered a great view and the location of hotel is good. This hotel needs a complete refurb in all areas and i certainly wouldn’t recommend this at all in the state it is in.

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