Description
Facilities: The hotel has 3 lifts and features 281 double rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various fa… more
Location: This city hotel is located on Chang Klan Road, which is within easy walking distance of the city's famous Night Bazaar and boutique stores. Situated in a lush garden setting, the hotel enjoys close proximity to fascinating museums (including Chiang Mai’s National Museum), cultural centres, soft-adventure excursions (like the Night Safari and the Zoo) and Chiang Mai's numerous temples, shops and art galleries. Chiang Mai International Airport can be reached in just 10 minutes by car.
Meals: Dining facilities include a restaurant, a dining room, a café and a bar. A delicious and varied buffet is prepared for breakfast every day, and a set menu can be ordered at lunch and dinner. Staff are also happy to provide children's meals. The hotel also offers snacks. Alcoholic beverages are available.
- Other
- Air conditioning
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Computer room
- Dance hall
- Shops in hotel
- TV lounge
- Parking
- Covered parking
- Nearby free parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Cloakroom facilities
- Coffee machine
- Conference centre
- Currency exchange
- Fax/photocopier
- Fireplace
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Indoor pool
- Iron
- Ironing equipment
- Lockers
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Picnic area
- Pool games
- Poolside huts
- Postal service
- Private check-in / check-out
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Shoe shiner
- Stores
- Sun terrace
- Supermarket in hotel
- Terrace
- Trouser press
- Wake-up call service
- Water slide
- Wedding service
- Children
- Babysitting service
- Childcare
- Children´s entertainment
- Game area
- Kids' audiovisual material
- Kids' playground
- Kids' pool
- Kid´s club
- Swimming pools
- Children’s playground
- Children’s pool
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Bars
- Bar
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- High chairs
- Kids buffet
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Golf course within 3 km
- Table tennis
- Tennis court
- Water park
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 3445 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in a quiet and peaceful area
Showing 5 featured reviews out of 3445 TripAdvisor reviews
D
Dai K
07/06/2026
“A Wonderful Stay – Thank You from Japan”
The hotel was very clean, and all of the staff were friendly, kind, and attentive. A special thank you to Chaow. He always greeted me with a smile and addressed me by name whenever we met, which made me feel very welcome. His service was truly outstanding and showed genuine care for guests. Thank… more
A
Aiden B
Dublin, Ireland
07/06/2026
“Superb experience - staf were amazing”
We had a lovely welcome from Rody and everyone was amazing after that. Swimming pool was fantastic and fully supervised by two lifeguards at all times. We were shown kindness and welcome at every interaction. This is a very easy, hassle free and beautiful hotel full if wobderful staff. Management m… more
K
Kasun H
04/06/2026
“A wonderful experience!”
My first time in Chiang Mai (and Thailand as well), and I had the opportunity spend 3 nights in Shangri-La Chiang Mai as a part of a conference that took place there. It was such a welcoming experience!
R
Ron V
Winnipeg, Canada
01/06/2026
“A True Gem”
This review is way overdue but better late than never. Shangri-La Chiang Mai is exactly what thoughts come to mind just saying the name. An oasis, a place of peace, comfort and tranquility. Every employee goes out of their way to insure that you truly are a guest. Asian charm wrapped in a modern pa… more
T
TravelBee93
Switzerland
26/05/2026
“Business stay”
I had the pleasure of staying at the Shangri-La in Chiang Mai for almost a week, during a business event. My room was spacious and tasteful decorated. The staff was very friendly, the bar & restaurant had a great selection of food for breakfast and dinner. The hotel is slightly outside of the old t… more
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