The Galata Hotel Istanbul - Mgallery Collection

“Perfect hotel”

Very good new or renovated hotel with a nice interior, breathtaking lobby, rooms with views, own Hamamı, processional and helpful staff.

“Galata Hotel sets the standard.”

Excellent visit, very clean, well maintained hotel. Friendly staff, willing to help. Our room was looked after very well by Kezban. Hammam experience was a highlight of the visit and overall would highly recommend this hotel.

“Great location”

we stayed at The Galata Hotel on a city break, The hotel is in a great location, near the tower and The Golden Horn…. The staff are v friendly and efficient and the breakfast is good (especially the honeycomb). Our room was adequate with an unpleasant view, we locked the shutters whilst there. The … more

we stayed at The Galata Hotel on a city break, The hotel is in a great location, near the tower and The Golden Horn…. The staff are v friendly and efficient and the breakfast is good (especially the honeycomb). Our room was adequate with an unpleasant view, we locked the shutters whilst there. The lifts take forever, v strange….. Now, if you have never been to Istanbul bring a lot of money, it is not like tourist coastal Turkey!!! for eg, 2 x single Gin & Tonics and a small water in this hotel came to £37.45!! I didn’t spend 1 more penny there. Shahribanu helped solve an issue we had, thank you

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“4* hotel, 3* treatment @ 5* prices”

We arrived here on Tuesday April 28 for a 3 night stay, we were greeted well by the reception staff upon arrival, we were treated to a Turkish tea by the manager, good start. We inquired about food as we had just come off a long haul flight and we were brought up to the breakfast room/ buffet and t… more

We arrived here on Tuesday April 28 for a 3 night stay, we were greeted well by the reception staff upon arrival, we were treated to a Turkish tea by the manager, good start. We inquired about food as we had just come off a long haul flight and we were brought up to the breakfast room/ buffet and told they finish up at 10am so we had 20 minutes to grab what we could which consisted of a cup of lukewarm tea and a little salad. I suppose it’s to be expected at the wrong time for a buffet , when we were leaving I was stopped by a staff member and asked was I paying cash or card, I was charged €50 and knew straight away that I would be eating out for dinner. I got a bottle of Corona at the bar and was charged €12, the real price was €10 but the barman decided himself that he was keeping the change 100tl even though I was standing at the bar waiting for it, I decided not to embarrass myself and walked away. we had breakfast on Friday morning before we left and a member of the waiting staff had open wounds on his forehead, not a pleasant sight while having food, and no member of management thought to ask him to maybe wear some head covering. We brought our own luggage down 3 flights of steps to the lobby and one of the staff insisted on helping me out the door with the luggage, for the customary tip but I declined. While that was going on my wife was checking out at reception and wasn’t asked, how was your stay , were you happy with everything, is there anymore we could have done, no, just, do you take anything from the mini bar. This place is clinical, impersonal with a business hotel vibe, the one thing that we were completely satisfied with was the cleaning service, that was 4*, needless to say we won’t be returning anytime soon..

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