Lake Victoria Serena Resort

Optional fees: Airport shuttle fee: UGX 228480 per person Airport shuttle fee per child: UGX 190400 (from 5 to 13 years old) Rollaway bed fee: UGX 250.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Reservations are required for golf tee times. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of: COVID-19 Guidelines (CDC); Intertek Cristal (3rd party expert - Global); Safe Travels (WTTC - Global); SGS (3rd party expert - Global); GBAC STAR Facility Accreditation (global expert); Ecolab (3rd party expert - Global). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards . Special instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.. Minimum age: 18. Check in from: 12:30 PM. Check in to: midnight. . Check out: 10:00 AM. House Rule: Children welcome. House Rule: No pets or service animals. House Rule: No smoking.

Featured amenities include a business center, limo/town car service, and express check-in. This resort has 3 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.

Sports/Entertainment: There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Fine weather can be enjoyed on the terrace. The wide range of activities offered at the complex ensures that there is something new to do every day, including tennis, crazy golf, golf and fishing. Sport and leisure facilities at the complex include a gym, badminton and yoga. Various wellness options are available at the complex, including a spa, a sauna, a steam bath and massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.