Description
Facilities: 140 rooms are located on 3 storeys and can be reached by a lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers va… more
Meals: The dining area includes a non-smoking restaurant and a bar. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Pool table
- TV lounge
- Parking
- Nearby parking
- Parking
- Valet parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Complimentary high-speed Internet
- Services
- Banquet and event room
- Breakfast in bed
- Café
- Conference centre
- Doctor
- Fax/photocopier
- Garden
- Hair dryer
- Hair salon / beauty centre
- Heated pool
- Indoor pool
- Iron
- Ironing equipment
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Picnic area
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Sun terrace
- Terrace
- Wake-up call service
- Wedding service
- Bars
- Bar
- Restaurants
- Breakfast buffet
- Breakfast in bed
- High chairs
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Swimming pools
- Full SPA circuit
- Gym and SPA
- Gym
- Hot tub
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Golf course
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Very good
Based on 4605 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Chester
Showing 4 featured reviews out of 4605 TripAdvisor reviews
H
HMW2005
Folkestone, United Kingdom
13/08/2026
“Most highly recommended!”
Absolutely fantastic! Lovely hotel with beautiful gardens. Rooms immaculate. Spa & pool were excellent. Customer service was exemplary. Most highly recommended.
M
MissFon
Bangor, United Kingdom
05/08/2026
“No faults”
Third visit to this hotel and as always never fails to disappoint. The inviting aroma as you walk in to the lobby sets everything up for a pleasant stay. Friendly staff, all areas including reception, restaurant/bar, corridors, rooms and outside was immaculately clean. Fantastic selection of toilet… more
Y
yorkshiretravels2026
Kingston-upon-Hull, United Kingdom
10/08/2026
“A lovely stay in Chester”
A lovely location, with a pleasant view on arrival with fountains and lots of green space. The host on check-in was absolutely fantastic, asking us about our plans and could not have been more welcoming. Our room was pleasant, clean and tidy with a nice bathroom - although it was a shame to see q… more
P
Peter P
06/08/2026
“Poor, arrogant service”
So the room is really nice and the hotel overall is good and only a short taxi ride from Chester town centre. However there are 2 things which made me give a 3 star, first there was hardly any recognition of my diamond status which I could overlook but when I got back to the hotel at 23:00 and ask… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
10
Excellent
Based on 1 reviews
Service: 9
Cleanliness: 10
Room: 10
Facilities: 10
Location: 9
Breakfast: 10
Quality/Price: 9
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