Description
Facilities: 285 non-smoking rooms are located on 15 storeys and can be reached by 3 lifts. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facil… more
Location: This city centre hotel is easy to access by road, rail or air. The establishment is located within easy driving distance from the M6, M5, M42 or the busy bus links for Birmingham city centre. The property is a 10-minute walk from Birmingham New Street Station and a short walk from Birmingham Snow Hill on Moor Street. The hotel is only about 20 km from Birmingham International Airport and Coventry Airport, some 41 km from East Midlands Airport, approximately 91 km from London Luton Airport, roughly 95 km from Liverpool John Lennon Airport and about 82 km from Manchester Airport.
Dining facilities include a dining room, a breakfast room and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A bed and breakfast package can be booked.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- Aerobics
- Computer room
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Parking
- Pets
- No pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Breakfast in bed
- Café
- Coffee machine
- Conference centre
- Fax/photocopier
- Hair dryer
- Iron
- Ironing equipment
- Luggage storage
- Meeting room
- Microwave
- Newspapers
- Postal service
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Supermarket in hotel
- Wake-up call service
- Children
- Kids' audiovisual material
- Bars
- Bar
- Gym and SPA
- Gym
- Spa
- Accessibility
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 4553 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Birmingham
Showing 5 featured reviews out of 4553 TripAdvisor reviews
E
Ellie G
24/04/2026
“Great hotel, Fabulous staff and service.”
We received a very warm welcome from Nick at reception. Our visit to Birmingham was to visit the Ozzy Osbourne exhibition at the Birmingham Museum and Art gallery as part of my husband's birthday celebrations. We were very impressed and surprised at the way our room had been prepared for the bir… more
G
Getaway10267783594
Birmingham, United Kingdom
22/04/2026
“Enjoyable Stay”
We had a fantastic stay at the hotel. Good location, clean, comfortable and spacious. The breakfast had plenty of choice was tasty and all presented nicely. All staff were friendly. Overall great value. The only negative was with the poor TV signal causing the picture to continually break.
S
Stacey M
12/04/2026
“Love this hotel”
Everything was fantastic! The hotel staff were very welcoming and quick to get us checked into our room. We had a 16th floor Queen room for my partners Birthday n the hotel staff went above and beyond to make his birthday great. Really good price (booked on Booking.com) room was lovely and clean, v… more
1
1959robin820
Eastbourne, United Kingdom
22/04/2026
“Good loaction”
The location and attached car park are big selling points for the hotel. All the main city attractions are close by by walking. We were on the top floor and it looked like the floor had had refurbishment. Room was good size although one side of the bed had no ledge to put the phone on which wa… more
L
Lewis W
11/04/2026
“Prime location. But experience was average.”
Location is very good. Tram right outside. Only minutes walk from anywhere we needed to visit. However, paid £15 a day for parking at the hotel and got blocked in both mornings. Staff said the cars would move but this took ages. Room was okay. Bathroom was nice. Came with all we needed. Floorboar… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 16 reviews
Service: 8
Cleanliness: 9
Room: 9
Facilities: 8
Location: 9
Breakfast: 8
Quality/Price: 9
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