Description
Facilities: The hotel has a lift and features 210 rooms. The friendly staff at the reception desk are happy to answer any questions. The hotel provides a business centre and a smoke alarm. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Guests arriving by car… more
Meals: Various dining options are available, including a restaurant, a dining room and a bar. A generous breakfast buffet guarantees a great start to the day.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Laundry Service
- Lift
- Reception
- 24-hour reception
- Multilingual staff
- Parking
- Nearby parking
- Parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Pay-per-use WiFi
- Services
- Café
- Conference centre
- Hair dryer
- Public bathroom
- Safe
- Serviced office
- Vending machines
- Accessibility
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 4773 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Birmingham
Showing 4 featured reviews out of 4773 TripAdvisor reviews
F
Frankie H
03/04/2026
“Excellent seevice”
Anhar is a very helpful and friendly guy happy to help with anything anytime super guy!
S
Simon M
03/04/2026
“Great”
Very friendly staff and the hotel is very clean all parts is one of if not the best I’ve had and we use hotels regular
L
Lee C
02/04/2026
“We where checked in by Anhar who was very friendly and he gave is all information required ,the hotel was very clean .”
Good location ,great staff ,clean rooms
K
Kyla G
01/04/2026
“Great stay lovely staff and room to stay in. Very close to the shopping centre, area and lots of places nearby to eating”
Great location and staff are really welcoming especially Anhar
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 8 reviews
Service: 7
Cleanliness: 8
Room: 8
Facilities: 8
Location: 10
Breakfast: 9
Quality/Price: 9
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More Info Less Info
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