Best Western Plus Buxton Lee Wood Hotel

“Excellent quality let's hope the new owners continue the trend”

Arrived , staff had our rooms ready at midday , the staff honestly couldn't do enough for us both , Jen and Boruzna (hope that's correct) excellent front desk service. Cleaners work endlessly , standard of cleaning close to immaculate. Rooms , fabulous , beds , pillows, , tea making, shower by far… more

Arrived , staff had our rooms ready at midday , the staff honestly couldn't do enough for us both , Jen and Boruzna (hope that's correct) excellent front desk service. Cleaners work endlessly , standard of cleaning close to immaculate. Rooms , fabulous , beds , pillows, , tea making, shower by far the best pressure and the walk in shower excellent , slight thought a rail to hold you up somewhere in and leaving the shower , , but if you're fully fit absolutely no problem . Lift excellent and large , works very silently . Stairs very easily accessible if you don't like lifts , carpets are lovely and thick pile . We had evening dinner, very good quality . Large conservatory, ambience great Afternoon tea was very well presented . Lovely views from the hotel , set in lovely gardens . Watch the cricket on the county ground George and Joel , endlessly giving excellent service. The hotel is lovely and quiet , lovely to relax in , ample soft furnishings. I've stayed in hundreds of UK hotels of all star systems and this hotel easily achieves a four star status , id say 4star + There are small faults , the parking is very tight , the entrance in and out is narrow , there are 40 rooms and 40 car parking places , but people visit, or eat in the restaurant , lunchtime and evenings, they do take places up , this needs regulating if it isn't . The place is used by the DRIVING TEST CENTRE , they do take care parking spots up , so 40 places are never available 24 hours a day . The cost of drinks is like every hotel , so it was expected , but a 200ml of coke at £3.20 , I found exceptionally expensive. Suggest you take your own drinks in with you . They gave you Buxton water free , a nice touch, and it's a very palatable taste . But as I said it's no more expensive than other hotels . Fridges in rooms , much needed , but the rooms were supplied with safes , ironing board , iron , heaps of plug sockets , heated towel rail. My TV was in a somewhat funny position in room 114 , not centralised and the toilet behind the door was strange , reconfiguration needed . But the biggest misrepresentation is not the hotel itself but TripAdvisor , it states it's a level walk to the town centre , I thought it was , but unfortunately a mountain goat is more at home than elderly people, but taxis , even though extortionate , £10 for 2.5 miles are readily available and very quick in answering your call. So a leisurely stroll into the town , doesn't exist, not a disabled paradise I'm afraid to say , but a hikers euphoria Annexe, never went there , but looked ok , but I much preferred the hotel , I felt very comfortable and at home , very rare in hotels today. Suggestion to the new owners , keep all the staff you possibly can , you won't find better or more loyal people anywhere . And room services , carrying your bags to and from is needed by a separate member of staff, specifically for that duty imperative , the staff are hard working and that needs alleviation away from their excellently performed duties Buxton itself has much to offer , loads of eateries and public houses that open very late , and gets extremely busy , bustle and hustle the later the evening goes on , so it's an early doors eating and drinking for the more quiet of us . I would thoroughly recommend the hotel to everyone. I thank everyone for making my stay exceptional

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