Burlington Hotel, Premier Collection

“A very enjoyable two night stay.”

We chose the hotel because this was a part of the country we rarely visit. Most important to us was an accessible room as my wife is in a wheelchair. We had discussed this when we booked by phone and staff explained how the hotel access would work for us. On arrival reception staff were so helpful… more

We chose the hotel because this was a part of the country we rarely visit. Most important to us was an accessible room as my wife is in a wheelchair. We had discussed this when we booked by phone and staff explained how the hotel access would work for us. On arrival reception staff were so helpful in showing us the way around. Our biggest surprise was the size of our room! We doubt we have ever had such an enormous room anywhere we have travelled! Throughout our stay staff were friendly and attentive. Meals in the bar and breakfast room were excellent.

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“A perfect getaway!”

A lovely welcome for myself and Alfie the whippet who remembers where the dog treats are kept!! The hotel is in a great position for walking and the bar which serves food is always friendly and allows dogs. Very comfortable with a dog bed and bowl provided!

“Fabulous hotelv”

Another fabulous stay at the Burlington. Everyone was welcoming and helpful. Room was clean and we had all we needed in it especially the large bath in the bedroom and a large shower in the bathroom. Breakfast was of a good from full English to kippers and staff very willing to helpThe location wa… more

Another fabulous stay at the Burlington. Everyone was welcoming and helpful. Room was clean and we had all we needed in it especially the large bath in the bedroom and a large shower in the bathroom. Breakfast was of a good from full English to kippers and staff very willing to helpThe location was perfect and parking no problem. I would highly recommend to anyone. Can’t wait to return

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“Enjoyable short break”

We have just returned home after a very pleasant three night stay at the Burlington. Our first impressions of the hotel were favourable. It's a magnificent building and the inside is just as impressive as the outside. We were booked in efficiently and given our room key. There was no mention of … more

We have just returned home after a very pleasant three night stay at the Burlington. Our first impressions of the hotel were favourable. It's a magnificent building and the inside is just as impressive as the outside. We were booked in efficiently and given our room key. There was no mention of the included glass of Prosecco on arrival or the free room upgrade. Our room was on the 3rd floor. It was compact but very clean. The only downside was the heat coming from the heated towel rain in the bathroom. The bathroom was like a sauna and if we left the bathroom door open the bedroom became unbearably hot The weather was amazing and it would have been lovely to sit outside and enjoy the sunshine however the seats in the outside bar area weren't terribly comfortable. We went to the restaurant at 7.30 for our evening meal. We had pre booked this on line only to be ushered into the bar area by a very harassed waitress who informed us that there was a large party in the dining room. We trooped off to the bar area and waited about 5 minutes to grab the attention of the barman who was busy making drinks for said large party. He advised us to take the menu's and someone would be along to take our orders. 20 minutes later no one came near or by so my husband went to the bar again and a waiter did come and take our food and drink order. No problem with the quality of food at all. Breakfast the next morning was a buffet of hot (warm )and cold food. Again no problems although the cold section seemed lacking somewhat with little choice. Our second evening meal was in the main dining room and again the food was good. For our last meal in the dining room we decided to have the sirloin steak. We both asked for it to be cooked medium rare and when it arrived it was as dry as a bone. We could have and probably should have sent it back but we chomped our way through it. We found the dinner menu to be fairly limited and quite expensive. We enjoyed our stay and would like to return in the future. The staff we encountered are a credit to the hotel

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