Description
Facilities: The hotel has a lift and features 192 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There … more
Meals: Various dining options are available, including a restaurant, a café and a bar. Bed and breakfast is offered as a catering option. A continental breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Multilingual staff
- Entertainment
- Aerobics
- Bowling
- Computer room
- Shops in hotel
- TV lounge
- Parking
- Covered parking
- Nearby parking
- Parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Complimentary high-speed Internet
- Services
- 24-hour gym
- Banquet and event room
- Breakfast in bed
- Café
- Coffee machine
- Conference centre
- Currency exchange
- Fax/photocopier
- Hair dryer
- Iron
- Ironing equipment
- Meeting room
- Microwave
- Newspapers
- Public bathroom
- Room service
- Safe
- Security
- Serviced office
- Sun terrace
- Wake-up call service
- Children
- Childcare
- Bars
- Bar
- Coffee/tea in public areas
- Snack bar
- Restaurants
- Breakfast buffet
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Gym
- Spa
- Activities
- Golf course
- Golf course within 3 km
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 4646 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Horley
Showing 5 featured reviews out of 4646 TripAdvisor reviews
S
Santa R
07/08/2026
“Love nelda and shiv!”
Shiv was the best waiter at the bar! Ask for shiv! And ask for Nelda! They are so accommodating. Such amazing people and they really care!
S
Sherzad I
30/07/2026
“Thank you -Nelda!”
We had a wonderful experience at the hotel restaurant. The food was excellent, but what really made our visit special was the outstanding service from Nelda. She was incredibly kind, welcoming, attentive, and made us feel right at home. Her friendly attitude and genuine care made our meal even more… more
D
David D
Devon, United Kingdom
27/07/2026
“Comfortable and a good night's sleep”
We booked to spend the night here on the 27th April. Once our flight landed we walked the short distance to the Hotel, we arrived here just after midnight. We had checked in online and got a digital key, avoiding the need to check-in at reception. However, when we tried to use the key it did not … more
O
Ovid H
29/07/2026
“Gatwick hotel”
Quite pricy for the standard but ultra convenient for the airport terminal
J
john w
27/07/2026
“Overall expensive experience”
Nice clean and very handy for the airport; reasonably priced also. However, chicken burger aweful and pricey for what it is. Chicken like rubber, and the discretionary 12.5% service charge is conveniently well hidden in the menu small print and not advised at time of ordering food and / or drink. R… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
10
Excellent
Based on 1 reviews
Service: 10
Cleanliness: 10
Room: 10
Facilities: 10
Location: 10
Breakfast: 10
Quality/Price: 9
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.