Premier Inn Hull City Centre

“Lovely stay with some nice touches.”

I had a very nice stay. The staff were very friendly and helpful. The room itself was a great size and very comfortable. Having a fridge was fantastic, as I was able to grab some bits from Tesco and put them in there. The complementary water was a lovely touch, and the coffee machine was fantastic … more

I had a very nice stay. The staff were very friendly and helpful. The room itself was a great size and very comfortable. Having a fridge was fantastic, as I was able to grab some bits from Tesco and put them in there. The complementary water was a lovely touch, and the coffee machine was fantastic and exactly what I needed after I arrived and in the morning. I also really liked the vanity mirror for getting ready, as I was going to a wedding. The lighting in the room was great; I really liked the options that were there. The TV was also great and worked well. The bed was very comfortable and warm, also the chairs and footstool were a great touch and comfortable. The breakfast was fantastic; it had everything you would want. It was cooked well and tasted lovely. I also felt safe in the hotel, and I liked the fact you couldn't get past the seventh floor without a keycard. It was also the hotel felt very accessible from a disability point of view. I've recently had health complications, and this was the first time I have stayed away from home by myself. I felt like I could get everywhere I needed with difficulty and support was available if required. There were parts of the room which were a bit tatty, in the sense of holes in some of the wooden furniture. This did not affect my stay but from a Premier Inn point of view, presentation wise, it's a shame. The hair drier in the room kept cutting out, I think the wire may have been faulty. I had brought my own, so it wasn't a problem for me but if I hadn't that would have been a big issue as I was going to a wedding. There was one glass in my room that hadn't been cleaned properly or it hadn't been noticed it had been used. There was lipstick on the rim. It was only me in the room, so I choose to set it aside and just use the one, but it was annoying that had been missed. From a cleanliness point of view and I only had the one glass to use. I had received an email saying the aircon wasn't working in the room, only to find out on the morning I was leaving that it was actually working. That was a bit frustrating. The only other thing I noted was the lack of storage space. I understand it’s a hotel room, there is limited space, and some people may not unpack. But a little draw or cupboard space under the vanity mirror would be slightly useful, just to put the little things you may bring. This is purely a personal thing though, as I didn't want to leave my suitcase open on the floor. But all in all, I had a great stay and would stay with you again.

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