Description
Facilities: The hotel has a lift and features 154 non-smoking rooms. The reception desk is open round the clock. A baggage storage service and a drinks machine are available. Wireless internet access allows guests to stay connected while on holiday. The hotel offers a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Guests arriving by car can park … more
Location: The hotel is just 500 m from Liverpool ONE Shopping Centre and a 15-minute walk from Lime Street Railway Station. Tate Liverpool and The Beatles Story are a 15-minutue walk away. There are numerous restaurants, bars, clubs and shops nearby. Liverpool FC and Everton FC are also about 15 min away on public transport. Liverpool - John Lennon International Airport is about 26 km away and Manchester International Airport is about 60 km from the establishment.
Meals: Various dining options are available, including a restaurant, a breakfast room and a bar. Bed and breakfast is offered as a catering option. A generous breakfast buffet is prepared every morning. Staff are also happy to provide children's meals.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Multilingual staff
- Entertainment
- Disco / DJ
- Shops in hotel
- Parking
- Nearby parking
- Valet parking
- Smoking
- Smoke detector
- Smoking area
- Services
- Breakfast in bed
- Café
- Conference centre
- Doctor
- Fax/photocopier
- Hair dryer
- Luggage storage
- Meeting room
- Postal service
- Public bathroom
- Room service
- Sale of tickets
- Serviced office
- Vending machines
- Wake-up call service
- Children
- Game area
- Kids' board games
- Bars
- Snack bar
- Restaurants
- Breakfast buffet
- High chairs
- Activities
- Golf course within 3 km
- Accessibility
- Facilities for people with disabilities
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 2856 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Liverpool
Showing 5 featured reviews out of 2856 TripAdvisor reviews
G
garyn679
27/07/2026
“cool in a criss”
Stayed during heatwave. We had to transfer here from a major hotel that we booked as their aircon was not working,and the room was like a sauna! We literally booked 10 mins before arrival , Massa sorted out the booking as it was not on their system yet, and guaranteed if booking was duplicated wou… more
V
vickibradshaw77
Liverpool, United Kingdom
03/08/2026
“Cheap, clean and peaceful”
Was apprehensive about staying here from what I’d heard but was very pleasantly surprised. Place was clean and tidy and quiet in all main areas. Bedrooms clean and well decorated. Only downside no bar or restaurant but very cheap, good location and clean
S
Sarah T
Dumfries, United Kingdom
21/07/2026
“Clean”
Room was clean ideal for my family of 5. On our first visit to Liverpool.
M
Minicooper03
25/07/2026
“Needs updating”
Ideal location few mins walk in to centre...however room stains on curtains carpets...bed sheet I'd say was just thrown on wasnt even tucked. They dont do hand towels amd we had to ask for more towels as four of us staying in the room and only 3 towels left in..reception staff were lovely
C
Charlotte E
19/07/2026
“Nice hotel, hefty parking”
We had a lovely stay at Heeton for our anniversary. The room was clean and tidy and they decorated our room after my partner paid for the gold package. I was really happy…until it came to check out. After looking online it stated that the hotel had a partnership with Q Park for subsidised parking … more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 27 reviews
Service: 9
Cleanliness: 10
Room: 10
Facilities: 9
Location: 10
Breakfast: 9
Quality/Price: 9
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