Description
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an indoor pool, a steam room, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).. This establishment has received its official star rating from VisitEngland, the National To… more
With a stay at Crowne Plaza London - Docklands by IHG in London (Docklands), you'll be within a 5-minute drive of ExCeL Exhibition Centre and Thames River. This spa hotel is 4 mi (6.4 km) from The Arena and 4.6 mi (7.5 km) from Tower of London.. Distances are displayed to the nearest 0.1 mile and kilometer. ExCeL Exhibition Centre - 0.4 km / 0.3 mi The Arena - 3.1 km / 1.9 mi Thames River - 3.1 km / 1.9 mi ABBA Arena - 4.9 km / 3 mi Queen Elizabeth Olympic Park - 6 km / 3.7 mi London Stadium - 6.1 km / 3.8 mi Victoria Park - 6.3 km / 3.9 mi Westfield Stratford City - 6.6 km / 4.1 mi Greenwich Park - 6.8 km / 4.2 mi Brick Lane - 7 km / 4.4 mi Tower of London - 7.5 km / 4.6 mi Tower Bridge - 7.5 km / 4.7 mi Old Spitalfields Market - 7.5 km / 4.7 mi Cutty Sark - 7.6 km / 4.7 mi Liverpool Street - 7.9 km / 4.9 mi The nearest airports are: London City Airport (LCY) - 3.5 km / 2.2 mi Heathrow Airport (LHR) - 102.3 km / 63.6 mi Gatwick Airport (LGW) - 80.6 km / 50.1 mi Stansted Airport (STN) - 55.9 km / 34.8 mi London (SEN-Southend) - 58.7 km / 36.5 mi The preferred airport for Crowne Plaza London - Docklands by IHG is London City Airport (LCY). . Near ExCeL Exhibition Centre.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee..
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Casino
- Entertainment
- Live music
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Parking
- Valet parking
- Shuttle transfer
- Airport transfer
- Pets
- No pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Breakfast in bed
- Café
- Cash machine at the hotel
- Cloakroom facilities
- Coffee machine
- Conference centre
- Currency exchange
- Dry cleaning service
- Fax/photocopier
- Hair dryer
- Ice maker
- Indoor pool
- Iron
- Ironing equipment
- Ironing service
- Laundry
- Luggage storage
- Luggage storage
- Meeting room
- Newspapers
- Porter
- Postal service
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Stores
- Sun terrace
- Terrace
- Trouser press
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Cot
- High chair
- Bars
- Bar
- Coffee shop
- Restaurants
- Breakfast buffet
- Breakfast in bed
- Buffet restaurant
- High chairs
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Swimming pools
- Full SPA circuit
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Golf course
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 2862 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 2862 TripAdvisor reviews
H
Hugo Tact P
Brentford, United Kingdom
25/06/2026
“Excellent hospitality and refurb is amazing”
I visited the hotel to socialise and I must say I was thoroughly impressed. The bar area was recently refurbed and it looked absolutely amazing Jarson and the bar staff were amazing, they paid attention to detail and made me feel welcome. I also had the pleasure to meet Federico the General Manage… more
1
133matheww
13/06/2026
“London best hotel without breaking the bank”
I’ve been working away in London for the last five years, and the Crowne Plaza London Docklands is quite possibly the best hotel I’ve stayed in. I cannot praise the team highly enough. From the moment I arrived, I was blown away by how attentive, friendly, and genuinely caring everyone is. Every s… more
J
Jake H
30/05/2026
“Great value for money last minute”
Booked last minute for a concert at the o2, paid for early check in. Hotel reception was under renovation at the time, but didn’t impact my stay outside of longer waiting times for the lift. Room itself had a lovely view, well cleaned, strong water pressure on the shower. Bed very comfortable, sha… more
A
AnthonyGo
Rickmansworth, United Kingdom
27/05/2026
“Staff who go beyond”
I have used this hotel regularly, when visiting Docklands. Today two members of staff went beyond. The hotel is being refurbished on the Ground floor which means access from the Car Park is closed. I parked my vehicle in the Car Park and as I am disabled and didn't want a long walk around the ho… more
D
D5133DUroberta_
London, United Kingdom
07/06/2026
“It was not bad ”
It was a great stay, lovely hotel, only gave 3 starts because lady who greet us downstairs in the restaurant seemed really unwelcome, as a professional staff could smile a bit more, same thing happened when she came downstairs in the breakfast area this morning. Hotel is clean, breakfast were nice… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 5 reviews
Service: 9
Cleanliness: 9
Room: 9
Facilities: 9
Location: 8
Breakfast: 7
Quality/Price: 8
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