Description
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an indoor pool, a steam room, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).. This establishment has received its official star rating from VisitEngland, the National To… more
With a stay at Crowne Plaza London - Docklands, an IHG Hotel in London (Newham), you'll be within a 5-minute drive of ExCeL Exhibition Centre and Thames River. This eco-certified hotel is 3.9 mi (6.2 km) from O2 Arena and 4.6 mi (7.4 km) from Tower of London.. Distances are displayed to the nearest 0.1 mile and kilometer. ExCeL Exhibition Centre - 0.4 km / 0.3 mi Thames River - 2.6 km / 1.6 mi O2 Arena - 3 km / 1.9 mi Queen Elizabeth Olympic Park - 4.9 km / 3.1 mi ABBA Arena - 5 km / 3.1 mi Westfield Stratford City - 5.8 km / 3.6 mi London Stadium - 5.9 km / 3.7 mi Brick Lane - 7 km / 4.3 mi Financial District - 7.3 km / 4.5 mi Tower of London - 7.4 km / 4.6 mi Tower Bridge - 7.6 km / 4.7 mi The Gherkin - 7.9 km / 4.9 mi Sky Garden - 8.5 km / 5.3 mi Liverpool Street - 8.5 km / 5.3 mi The Shard - 8.9 km / 5.5 mi The nearest airports are: London City Airport (LCY) - 3.9 km / 2.4 mi Heathrow Airport (LHR) - 102.3 km / 63.5 mi Gatwick Airport (LGW) - 80.6 km / 50.1 mi Stansted Airport (STN) - 55.9 km / 34.7 mi London (SEN-Southend) - 57.8 km / 35.9 mi The preferred airport for Crowne Plaza London - Docklands, an IHG Hotel is London City Airport (LCY). . Near ExCeL Exhibition Centre.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee..
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Casino
- Entertainment
- Live music
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Parking
- Valet parking
- Shuttle transfer
- Airport transfer
- Pets
- No pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Breakfast in bed
- Café
- Cash machine at the hotel
- Cloakroom facilities
- Coffee machine
- Conference centre
- Currency exchange
- Dry cleaning service
- Fax/photocopier
- Hair dryer
- Ice maker
- Indoor pool
- Iron
- Ironing equipment
- Ironing service
- Laundry
- Luggage storage
- Luggage storage
- Meeting room
- Newspapers
- Porter
- Postal service
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Stores
- Sun terrace
- Terrace
- Trouser press
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Cot
- High chair
- Bars
- Bar
- Coffee shop
- Restaurants
- Breakfast buffet
- Breakfast in bed
- Buffet restaurant
- High chairs
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Swimming pools
- Full SPA circuit
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Golf course
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 2841 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 2841 TripAdvisor reviews
A
A7614KBrosac
New Zealand
31/03/2026
“THANK YOU - BEST HOTEL IN THE DOCKLANDS! HOTEL STAFF AND SERVICE - ACE!”
My husband and I stayed for 1 night 19th March and can't speak highly enough of the wonderful service, attention to detail and attentiveness of your wonderful Front Desk staff. Upon letting them know of our 20yr Wedding Anniversary, they really took care of us so well. Our stay was made special bec… more
J
Jose V
30/03/2026
“Wonderful team ⭐️⭐️⭐️⭐️⭐️”
Valentina’s Birthaday Party Dear Filip And Venue Hire and Events Team, Crowned Plaza London Docklands Thank You for the Wonderful Event I would like to express our sincere thanks for all the help and organisation you provided for our event. We are extremely grateful for the support from y… more
C
Chris G
28/03/2026
“It’s a 5 from Me!”
I stayed at the hotel in March for 2 nights for business and was not disappointed. Excellent facilities and really made to feel welcome. The reception team were more than helpful and gave a great service. A big shout out to Megan in the bar and dining area who made my party and I feel very welcome.… more
L
liaml876
Edinburgh, United Kingdom
25/03/2026
“Excellent service”
Hotel is very well run, clean, comfortable, spacious, great for the Excel. The staff are fantastic, every single one of them. Couldn't be more helpful. Will definitely be back next year.
J
Jo J
11/03/2026
“Amazing Hotel with great facilities”
Great location , lovely clean modern and spacious rooms and the pool /spa facilities were a fantastic bonus ! Breakfast was excellent with attentive staff. The reception staff were always pleasant and welcoming- we couldn’t fault this hotel and will definitely be revisiting!! Bogda , Kalyani and … more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 5 reviews
Service: 9
Cleanliness: 9
Room: 9
Facilities: 9
Location: 8
Breakfast: 7
Quality/Price: 8
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.