Description
Facilities: The hotel has a lift and features 297 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelcha… more
Meals: Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet and lunch are served every day. Special meals, including diet meals, are also available. The hotel also offers special catering options.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- Bowling
- Casino
- Computer room
- TV lounge
- Parking
- Nearby parking
- Paid parking
- Parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary high-speed Internet
- Services
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Conference centre
- Doctor
- Fax/photocopier
- Hair dryer
- Iron
- Ironing equipment
- Library
- Luggage storage
- Meeting room
- Newspapers
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Vending machines
- Wake-up call service
- Children
- Cot
- Bars
- Coffee shop
- Coffee/tea in public areas
- Snack bar
- Restaurants
- Breakfast buffet
- Menu for diabetics (on request)
- Rooms for events / banquets
- Activities
- Golf course
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 4354 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of London
Showing 3 featured reviews out of 4354 TripAdvisor reviews
E
Emily M
Miami, Florida
12/06/2026
“Reliable and Convenient”
My go-to hotel in London - whether on vacation or business. Clean, comfortable and convenient! Just a couple of blocks away from Waterloo Station, a block away from The Cut with a myriad of restaurants and around the corner from the Old Vic. If in London for a quickie, this is a great hotel. The st… more
R
RobertaH189
31/05/2026
“Centrally located Hilton property”
Centrally located. You could walk to the London Eye or a short taxi ride to other sites. The staff was very helpful in helping plan excursions. The breakfast selections were amazing. The lunch and dinner menu provided many selections and the prices were easonable.
S
Susan W
Sydney, Australia
08/06/2026
“Poor experience”
Location is great, very close to Waterloo station. Staff in the restaurant for breakfast were very good. Reception staff could not have been any more uninterested or been helpful or professional if they tried. We felt as if we were inconveniencing the front counter staff by checking in. I thought t… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 6 reviews
Service: 10
Cleanliness: 10
Room: 9
Facilities: 9
Location: 9
Breakfast: 9
Quality/Price: 9
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