Description
Facilities: The hotel has a lift and features 297 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelcha… more
Meals: Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet and lunch are served every day. Special meals, including diet meals, are also available. The hotel also offers special catering options.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- Bowling
- Casino
- Computer room
- TV lounge
- Parking
- Nearby parking
- Paid parking
- Parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary high-speed Internet
- Services
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Conference centre
- Doctor
- Fax/photocopier
- Hair dryer
- Iron
- Ironing equipment
- Library
- Luggage storage
- Meeting room
- Newspapers
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Vending machines
- Wake-up call service
- Children
- Cot
- Bars
- Coffee shop
- Coffee/tea in public areas
- Snack bar
- Restaurants
- Breakfast buffet
- Menu for diabetics (on request)
- Rooms for events / banquets
- Activities
- Golf course
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 4347 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of London
Showing 5 featured reviews out of 4347 TripAdvisor reviews
S
somersetvc
Crewkerne
12/05/2026
“Can't be faulted”
Room and bathroom were spotlessly clean, comfy bed, reception very friendly and helpful- can't be faulted. Big variety of food for breakfast. Very pleased with everything.
G
ghy99
01/05/2026
“Allayed my concerns!”
In an unsettling world and with the added issues of leaving my older wife with a lot of caring requirements at home alone ,this stay may not have been relaxing. The hotel attracts tourists and serious business folk like me , and many may see the latter with their huge cases and varied accents as an… more
R
Ria T
Camborne, United Kingdom
21/04/2026
“Nice family stay”
Me and my family: husband, parents and 9yr old, stayed for a long weekend in April. Great location, very short walking distance to Waterloo tube station and shops, bars etc. We had a great view of the city from our room. Room was clean, however we had to move after day one because of a leak. We we… more
M
Mike Jo G
12/04/2026
“Good hotel, great staff”
Over the last year I have had the opportunity to stay at this hotel on numerous occasions for work. It has a great central London location within walking distance to Waterloo train station and tub network, making it easier to get about London. The hotel has had an extension with the rooms in this… more
O
ontheroadagain65
Garden City, Michigan
08/04/2026
“Good location. Friendly staff.”
We booked a room with a queen bed for us and a pull-out sofa bed for our grandchild. The room was small for 3 people IMHO. There was no dresser, only 2 small drawers in the nightstand. Living out of 3 suitcases for 5 nights was a bit of a pain. Having said that, we didn't book a room in London to s… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 6 reviews
Service: 10
Cleanliness: 10
Room: 9
Facilities: 9
Location: 9
Breakfast: 9
Quality/Price: 9
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