Description
Facilities: The hotel has a lift and features 202 rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel h… more
Meals: Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Special meals, including diet meals, are also available. In addition, special catering options and picnics are available.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Self-service laundry
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Dance hall
- Pool table
- Parking
- Nearby parking
- Parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking not allowed
- Services
- 24-hour gym
- Banquet and event room
- Café
- Car rental
- Cloakroom facilities
- Coffee machine
- Conference centre
- Currency exchange
- Doctor
- Fax/photocopier
- Hair dryer
- Heated pool
- Indoor pool
- Iron
- Luggage storage
- Meeting room
- Newspapers
- Picnic area
- Postal service
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Terrace
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Bars
- Coffee shop
- Coffee/tea in public areas
- Snack bar
- Restaurants
- Breakfast buffet
- Breakfast in bed
- High chairs
- Menu for diabetics (on request)
- Restaurant guide
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Hot tub
- Massages
- Sauna
- Activities
- Bike rental
- Diving
- Golf course
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair-accessible room
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Excellent
Based on 7829 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 7829 TripAdvisor reviews
G
gordonlchristie
Santiago, Chile
09/04/2026
“On top of the world!”
What an amazing experience my wife and I had staying at the SHANGRI-LA hotel in the Shard. From the start we were made to feel very welcome, if fact all the staff were courteous and friendly. Our room had the most amazing views of London and from so high up it looked like a model city. Cocktails in… more
V
Vincent S
Petts Wood, United Kingdom
07/04/2026
“Fabulous stay, would highly recommend!”
Fabulous! One night only stay but was absolutely worth it ... hotel fantastic, staff & service great and of course the views of London, absolutely spectacular!
T
TrickySound
London, United Kingdom
03/04/2026
“Daycation is a winner”
We did the daycation with massage, spa, pool, sauna and lunch and drinks. And a room. It was great. With great views and wonderful service.
R
Robert R
Great Tew, United Kingdom
30/03/2026
“Kenny made the trip”
Hotel was lovely but over the phone was quite difficult to contact people both before and during the stay. But what I can give is an absolutely glowing report on the concierge desk especially 1 individual on particular named Kenny. He was incredible, everything you would expect but rarely receive… more
Y
Yigal M
20/03/2026
“Great stay in London”
The whole visit was wonderful. The team was super helpful and kind, and the hotel was beautiful with great food and a lovely spa.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
10
Excellent
Based on 1 reviews
Service: 10
Cleanliness: 10
Room: 10
Facilities: 8
Location: 8
Breakfast: 10
Quality/Price: 9
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