Description
Facilities: The hotel has a lift and features 202 rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel h… more
Meals: Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Special meals, including diet meals, are also available. In addition, special catering options and picnics are available.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Self-service laundry
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Dance hall
- Karaoke
- Pool table
- Parking
- Nearby parking
- Parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking not allowed
- Services
- 24-hour gym
- Banquet and event room
- Café
- Car rental
- Cash machine at the hotel
- Cloakroom facilities
- Coffee machine
- Conference centre
- Currency exchange
- Doctor
- Fax/photocopier
- Hair dryer
- Heated pool
- Indoor pool
- Iron
- Ironing equipment
- Luggage storage
- Meeting room
- Newspapers
- Picnic area
- Postal service
- Public bathroom
- Rooftop pool
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Terrace
- Wake-up call service
- Water slide
- Wedding service
- Children
- Babysitting service
- Childcare
- Kid´s club
- Swimming pools
- Children’s playground
- Children’s pool
- Bars
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Breakfast in bed
- High chairs
- Menu for diabetics (on request)
- Restaurant guide
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Hot tub
- Massages
- Sauna
- Activities
- Bike rental
- Diving
- Golf course
- Golf course within 3 km
- Mini golf
- Snorkelling
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair-accessible room
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 7850 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 7850 TripAdvisor reviews
L
LynneEsdale
Ballyclare, United Kingdom
11/05/2026
“Fabulous experience at the best hotel in London”
Fabulous stay in an incredible hotel. I was travelling solo with business and felt so safe and secure. Lovely benefit of having a pool and sauna whilst overlooking the views of London.
J
Jon O
Hove, United Kingdom
10/05/2026
“Top quality hotel with great location and views over London. Lovely staff.”
This is an expensive five star hotel in a prime location where you pay for excellent quality and stunning views. But the best thing is the staff are not in the slightest bit pretentious. They will do anything they can to make your stay happy and memorable and are utterly charming. For me this is so… more
T
TANNY70
Bhiwani, India
09/05/2026
“A fine dine experience with a view”
Shangri-La,The Shards....a famous address in London for a fine dine experience. It's beautifully located, high speed lifts take you to the 35th floor in a wink. The view is mesmerizing. The experience is worth it at least once . A perfect night it was, our wedding anniversary and my daughter's grad… more
H
HKAli
Kent, United Kingdom
06/05/2026
“Birthday celebrations”
I had the pleasure to visit the shard twice in April and may. I stayed in the hotel for one night with my husband to celebrate his 60th birthday. We were treated like royalty. Our room was upgraded to a beautiful suite with spectacular views. My husband thoroughly enjoyed his birthday at the hotel.… more
P
Puven1205
07/05/2026
“Mixed feelings”
Great location, beautiful views, and generally good service from the staff. Unfortunately, I had an unpleasant experience on entry that left me feeling singled out and uncomfortable. After staying at the hotel for three days as a returning guest, I was stopped and asked to have my bag screened, wh… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
10
Excellent
Based on 1 reviews
Service: 10
Cleanliness: 10
Room: 10
Facilities: 8
Location: 8
Breakfast: 10
Quality/Price: 9
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