Description
Facilities: The hotel was built in 1870. The hotel has 4 suites, 13 single rooms and 72 double rooms, which are located on 3 storeys and are reachable by lift. Guests are warmly welcomed by English- and French-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the hotel include a cloakroom, a baggage storage s… more
Location: This hotel lies on the banks of the river in Jesmond, just 1.5 km from the city centre and commercial area. Countless shops and links to the public transport network are situated only a few minutes walk away (200 m). Newcastle Airport can be reached in 20 minutes by making use of public transport (11 km away).
Meals: Various dining options are available, including a restaurant, a dining room and a bar. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for lunch and dinner). Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Multilingual staff
- Entertainment
- Games room
- Pool table
- Parking
- Nearby parking
- Parking
- Pets
- Pets allowed
- Smoking
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Café
- Car rental
- Conference centre
- Fax/photocopier
- Garden
- Hair dryer
- Iron
- Luggage storage
- Meeting room
- Public bathroom
- Room service
- Safe
- Security
- Serviced office
- Sun terrace
- Terrace
- Trouser press
- Wake-up call service
- Wedding service
- Children
- Game area
- Bars
- Bar
- Coffee/tea in public areas
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- High chairs
- Menu for diabetics (on request)
- À la carte restaurant
- Gym and SPA
- Spa
- Activities
- Tennis court
- Accessibility
- Wheelchair access
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 812 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Newcastle
Showing 3 featured reviews out of 812 TripAdvisor reviews
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Michelle H
22/06/2026
“Amazing”
Omg what can i say.2nd time been here.both times av been amazing.rooms spockless.huge bed and a single.nice shower.water.crisp.biscuits.and tea etc.carnt fault it.and the staff coukdnt do enough for you.weldone staffx romm 135
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EESW1
Lincolnshire, United Kingdom
30/06/2026
“A pleasant hotel in a good location.”
I had a room at the back of the hotel and well away from any noise. It also didn’t get any direct sunlight so did stay cool despite the record temperatures of the June heatwave. The large fan tucked away in the wardrobe was a bonus. (If you haven’t got one in your room, ask reception for one.) I… more
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E3377AFrachela
17/07/2026
“Too hot”
This is our fourth time in staying to be near the hospital. The heat was unbearable. We stayed in an executive room on the second floor and I could have been in Dubai in the middle of the summer the heat was so bad. Windows hardly open, a wonky fan that gave no relief. Rang for more pillows once ni… more
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