Premier Inn Newmarket

“Again friendly and efficient staff added to a comfortable stay – pity about the lift”

This was a 3-night stay in a Premier Plus room on the third floor Arrived late afternoon in a rain shower – parked in the wrong place – but clearly directed to nearby parking across the road – ground floor allocated space for PI guests with extra spaces on the second floor – all free – just give y… more

This was a 3-night stay in a Premier Plus room on the third floor Arrived late afternoon in a rain shower – parked in the wrong place – but clearly directed to nearby parking across the road – ground floor allocated space for PI guests with extra spaces on the second floor – all free – just give your registration number at reception. Again warm welcome from reception – allocated room – and then informed that the lift was out of action – unfortunate – then it was around 50 internal stairs to get to the 3rd floor – room standard Premier + - this one with a walk-in shower – unfortunately we were a towel short – so back to reception – and then the air conditioning was blowing hot – another trip to reception – not sorted immediately but once we had swopped numbers we were able to sort the problem – but all done willingly and with humour – after that no problems – room perfect temperature – quiet – very dark at night – and very comfortable We paid for breakfast – one english – the other continental – cooked breakfast cooked to order from an extensive menu – time was not a problem for us – and it was not busy - but with only one server on hand – it may be more hectic with more people It is a well located hotel – free parking across the road – a large Waitrose close by – within easy walking distance to a range of eateries on the High Street – Thai Street Cafe and Turkoman Bar and Grill – both recommended – and of course the National Horse racing Museum and the Gallops – as well as being within an easy drive to Bury St Edmunds and Ely and a short train trip to Cambridge One tip – with no room cleaning except on request which we didn’t request – if you need clean towels – replacement water and chocolate – tell reception at breakfast and they will deliver to the room After leaving we got a call from the PI that I had left my iPad – no problems – kept safe in the safe – and picked up a couple of days later I would recommend this hotel – well located – comfortable rooms – free car parking – and excellent and accommodating staff – at a reasonable price in these days of increasing price pressures on the hospitality industry – thank you

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“Premier inn delivers again”

Checking in was a pleasure. Justin and Kim were very welcoming and friendly