The Queens Hotel

“A must stay!”

First time in this hotel a family run business, it’s a hotel full of character and run by experienced professionals who make your stay very special, some rooms have a sea view and are very comfortable and clean, there is a lovely restaurant with sea views and a bar open 24hrs for residences. The fo… more

First time in this hotel a family run business, it’s a hotel full of character and run by experienced professionals who make your stay very special, some rooms have a sea view and are very comfortable and clean, there is a lovely restaurant with sea views and a bar open 24hrs for residences. The food is excellent and the breakfast is made to order with lots of choice, the hotel is dog friendly my friends are I were very impressed with our stay the staff are so nice and helpful nothing is too much trouble I would recommend this hotel as it’s so central to the town and there is a car park at the rear with an electric charging point. We would like to say a big thank you to everyone at the Queens hotel for a fabulous stay.

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“A lovely Old Fashioned Hotel which gets the basics right”

The Queens Hotel is a lovely hotel and has guests who return year after year. My Sister and I stayed in an accessible room which was huge and close to the lift. which was great. Our room and bathroom were spotless and the beds were very comfortable. The breakfasts are made with quality ingredien… more

The Queens Hotel is a lovely hotel and has guests who return year after year. My Sister and I stayed in an accessible room which was huge and close to the lift. which was great. Our room and bathroom were spotless and the beds were very comfortable. The breakfasts are made with quality ingredients and there is plenty of choice. WE really enjoyed our stay as the staff were very helpful.

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“Great view and lots of potential”

We booked to stay here last minute as we had returned from the Isles of Scilly early due to a problem with the boat. Being frequent travellers to Penzance we have often wondered what this hotel would be like and had read the full mix of reviews. However for convenience and lack of other options we … more

We booked to stay here last minute as we had returned from the Isles of Scilly early due to a problem with the boat. Being frequent travellers to Penzance we have often wondered what this hotel would be like and had read the full mix of reviews. However for convenience and lack of other options we gave it a go this time. The hotel has its own free car park which was a bonus and my wife and (grown up) children walked along from the Scillonian whilst I collected the car. I was at the hotel first and so checked us in which was relatively easy. For some reason we were asked to say what time we wanted breakfast the next morning - not sure why as when I said 8:30AM I was told it was busy then but we could have that time anyway. We had booked two sea view twin rooms which were some walk from reception. Clearly there is a lot of renovation work happening at the moment as we noticed a number of rooms that were being refurbished as well as corridors which were being repainted. The hotel does need this as the current decor is very old fashioned. Both rooms had great sea views I we were pleased we had paid the extra for this. The bed were clean and comfortable and the bathrooms ok also. However the attention to detail was lacking - in one of the rooms the curtain was half falling off the track and the shower barely useable. Luckily there was also a hand held shower attached to the bath taps that worked ok. We went out for dinner and on returning bought a drink to take up to the room. The wine was nice and served by a very friendly barman. The decor of the bar itself was also very out dated and could do with a refresh. We tried to log into the wifi but the free version was very slow - about 1 mbps. It is possible to pay to upgrade to better wifi but the 4g was ok. We found it quite strange that a hotel would charge for decent wifi in 2026! We came down for breakfast the following morning for 8:30AM and the restaurant wasn't that busy. We took a seat by the window which had a great view of Mount's Bay (albeit the glass had a big crack across it). Initially the service was very slow and it took 10 minutes or so to be asked for our drinks order. However once the order was placed the food came quickly and was very good. Overall our stay was ok. The alternative was driving to a Premier Inn at Hayle or Camborne. These would have been cheaper but less convenient and would not have had the great sea view. We would stay in this hotel again but having stayed at other places in Penzance would suggest that some of the smaller B&Bs or pubs are better value and maintained significantly better.

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