Best Western Palace Hotel & Casino

Best Western Palace Hotel & Casino

Adult from to

/night

#{ forfait.selected_ff_days } Days of ski pass

Hotel + Ski Pass

total price for night total price for nights

Sorry, this accommodation does not have any rooms available from the #{querystring.check_in} to #{querystring.check_out}.

Best Western Palace Hotel & Casino

Douglas - Central Promenade See map | BEST WESTERN

Featured services:

logo-logitravel

Why do I recommend this accommodation?

See more
map

See map

£

Tourism surcharge from per person per night not included in the final booking price ( payable at the hotel)

£

Not included: Tourism surcharge of #{localTaxes.tax_percent}% in the final booking price. (payable at the hotel)

Save quote

We'll send you the budget by email and you can also access it from your profile on our website. You simply have to fill in the following details

Latest reviews of the property

7 Very good
Rating 3,5 around 5 for travellers of Tripadvisor

Very good

Based on 1717 reviews

Rating 4,3 around 5 for travellers of Tripadvisor

Location

Rating 3,6 around 5 for travellers of Tripadvisor

Quiet in the room

Rating 3,5 around 5 for travellers of Tripadvisor

Rooms

Rating 4 around 5 for travellers of Tripadvisor

Service

Rating 3,7 around 5 for travellers of Tripadvisor

Value for money

Rating 3,9 around 5 for travellers of Tripadvisor

Cleanliness

This accommodation stands out for being in the heart of Douglas

Showing 2 featured reviews out of 1717 TripAdvisor reviews

C

Charlotte O

09/04/2026

Rating 5 around 5 for travellers of Tripadvisor

“Wonderful stay”

I was a bit dubious staying here after reading the poor reviews, but this hotel doesn't deserve them poor reviews, yes it is dated in reception but once you go into the room area it is lovely, the carpets are soft and clean, rooms are clean, bed had a very firm mattress which some people will like,… more

S

Sarah P

29/03/2026

Rating 5 around 5 for travellers of Tripadvisor

“Nothing to fault about the hotel - excellent.”

We stayed in this hotel last week, it is one of the best hotels I have ever stayed in. The room was comfortable and warm. The location was good, the staff were really friendly and kind. The 2 minor issues we had - were resolved straightaway. The bar was well equipped for drinks - again very friendl… more

The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info

About the property

Description

Facilities: The hotel has a lift and features 136 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a cash machine. Wireless internet access in public areas allows guests to stay connected. The hotel has wheelchair-accessible facilities. Film lovers are sure to find just what they're lo… more

How to arrive

Douglas - See map

Location: This family-friendly business hotel is located just 1.6 km from the financial district and from Isle of Man attractions like the Manx Museum and Electric Mountain Railway, while Ronaldsway Airport is around 19 km from the conference hotel.

Facilities and services

Meals: Various dining options are available, including a restaurant, a dining room and a bar. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Other
Air conditioning
Heating (free of charge)
Additional services
Dry cleaning service
Laundry Service
Lift
Maid
Tumble dryer
Reception
24-hour reception
Multilingual staff
Porter service
Entertainment
Casino
Cinema
Computer room
Shops in hotel
TV lounge
Parking
Nearby parking
Parking
Smoking
Smoking area
Wi-Fi
Complimentary Wi-Fi
Complimentary high-speed Internet
Services
Banquet and event room
Breakfast in bed
Café
Cash machine at the hotel
Conference centre
Fax/photocopier
Hair dryer
Hair salon / beauty centre
Heated pool
Indoor pool
Iron
Luggage storage
Meeting room
Newspapers
Private check-in / check-out
Room service
Safe
Security
Serviced office
Sun terrace
Wedding service
Bars
Bar
Snack bar
Restaurants
All inclusive
Menu for diabetics (on request)
À la carte restaurant
Swimming pools
Full SPA circuit
Poolside sun loungers
Gym and SPA
Gym
Hot tub
Massages
Sauna
Spa
Turkish bath
Activities
Golf course
Accessibility
Wheelchair access
Check-in/Check-out
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method: #{ paymentMethods }
Payment date: #{ depositTime }
General
Number of people: #{numberOfPersons}
Floor: #{floorNumber}
Tourism register number:
#{ registryNumber }
Our rentals include:
Utilities
Cleaning
Admin fees and taxes
more

Good to know

About the deposit

Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.

Additional information

Key pick-up

#{ keyCollection }

Tourism register number:

#{ registryNumber }

National Identification Code

#{ nationalIdentificationCode }

Taxes included in the final price

This property has additional information that you can

see here

Frequently asked questions about Best Western Palace Hotel & Casino

  • Which are the stand-out services of Best Western Palace Hotel & Casino?

    Air conditioning, Heating (free of charge), Laundry Service, Maid are some of the featured services at Best Western Palace Hotel & Casino. See full list of services at Best Western Palace Hotel & Casino.
  • Best Western Palace Hotel & Casino has Poolside sun loungers, Full SPA circuit.
  • Best Western Palace Hotel & Casino has Menu for diabetics (on request), Restaurant, Pre-packed food, À la carte restaurant, Breakfast, All inclusive, Half board.
  • Guests staying at Best Western Palace Hotel & Casino have these parking options: Nearby parking, Parking
  • Yes, Best Western Palace Hotel & Casino has Turkish bath, Gym, Massages, Sauna, Spa, Hot tub.
  • Yes, Best Western Palace Hotel & Casino has Complimentary Wi-Fi, Complimentary high-speed Internet.
  • Yes, check-in at Best Western Palace Hotel & Casino is from 4.00 pm and check-out is by 11.00 am.
  • Yes, guests at Best Western Palace Hotel & Casino have highlighted that: I was a bit dubious staying here after reading the poor reviews, but this hotel doesn't deserve them poor reviews, yes it is dated in reception but once you go into the room area it is lovely, the carpets are soft and clean, rooms are clean, bed had a very firm mattress which some people will like, bedding is clean, it had everything we needed. Staff were friendly and helpful , the casino was great fun, and the use of the pool and gym, free parking and WiFi were an added bonus too. We would definitely stay here again.
  • Location: This family-friendly business hotel is located just 1.6 km from the financial district and from Isle of Man attractions like the Manx Museum and Electric Mountain Railway, while Ronaldsway Airport is around 19 km from the conference hotel.
  • You´ll find Best Western Palace Hotel & Casino in Douglas - Central Promenade
  • BEST WESTERN is the chain to which Best Western Palace Hotel & Casino belongs.
  • Douglas
  • None - None
  • 0 Adult
  • 1 Room